Director, Residential Services - Occupancy Management and Conference Services

Welcome to Drexel University, a leading institution in higher education with a commitment to innovation and excellence. We are seeking a highly motivated and experienced Director of Residential Services - Occupancy Management and Conference Services to join our team. In this role, you will oversee the management of our residential facilities and conference services, ensuring a positive and rewarding experience for our students and guests. The ideal candidate will possess a strong background in occupancy management, conference planning, and customer service in a higher education setting. As a key member of our team, you will have the opportunity to shape the living and learning experience for our students and contribute to the success of our university. If you are passionate about creating a welcoming and inclusive community and have a proven track record of leadership and strategic thinking, we encourage you to apply for this dynamic position.

1. Develop and implement strategies to effectively manage the occupancy of Drexel University's residential facilities and conference services.
2. Oversee the day-to-day operations of the residential facilities, ensuring a safe, clean, and welcoming environment for students and guests.
3. Manage a team of staff members responsible for occupancy management, conference planning, and customer service.
4. Collaborate with various departments and stakeholders to ensure seamless coordination and delivery of services.
5. Conduct regular assessments of occupancy and conference needs, and make recommendations for improvements and enhancements.
6. Create and maintain policies and procedures to ensure compliance with university standards and regulations.
7. Serve as a point of contact for student and guest inquiries and concerns related to residential facilities and conference services.
8. Develop and maintain relationships with external vendors and partners to support the delivery of high-quality services.
9. Monitor and manage budget for residential services and conference services, ensuring financial sustainability and efficiency.
10. Stay informed about industry trends and best practices in occupancy management and conference services, and implement innovative ideas to enhance the student and guest experience.
11. Foster a welcoming and inclusive community within the residential facilities and conference services.
12. Represent Drexel University and the residential services department at various events and meetings.
13. Provide leadership and professional development opportunities for staff members to promote a positive and productive work environment.
14. Collaborate with the marketing and communications team to promote residential facilities and conference services to potential students and guests.
15. Ensure compliance with all relevant laws and regulations related to residential facilities and conference services.

According to JobzMall, the average salary range for a Director, Residential Services - Occupancy Management and Conference Services in Philadelphia, PA, USA is $76,000 to $150,000 per year. This can vary depending on the specific job duties and responsibilities, level of experience, and the size and type of organization. Additionally, factors such as location, industry, and education level can also impact salary range.

Drexel University is a private research university with its main campus in Philadelphia, Pennsylvania. It was founded in 1891 by Anthony J. Drexel, a financier and philanthropist. Founded as Drexel Institute of Art, Science, and Industry, it was renamed Drexel Institute of Technology in 1936, before assuming the name Drexel University in 1970. There is 70 undergraduate programs and more than 100 master's, doctoral, and professional programs at the university. Drexel's cooperative education program (co-op) is a prominent aspect of the school's degree programs, offering students the opportunity to gain up to 18 months of paid, full-time work experience in a field relevant to their undergraduate major or graduate degree program prior to graduation.