
Senior Manager, Consumer Strategy & Operations
We’re looking for an experienced and dynamic Senior Manager of Consumer Strategy & Operations to join our team at DoorDash. In this role, you will lead and develop a team to drive growth and operational improvements for our consumer-facing products and services.You must have a proven track record of success leading strategic initiatives and overseeing operations in a consumer-focused business. Your ability to form strong partnerships with stakeholders and execute on innovative strategies will be a key part of your success in this role.You’ll be a critical leader on our team, responsible for driving growth and efficiency through data-driven insights, operational excellence, and strategic initiatives. If you’re ambitious, have a passion for customer experience and operations, and have a desire to make an impact in a fast-paced and exciting environment, this is the role for you.
Responsibilities:
- Lead and manage a team to drive growth and operational improvements for consumer-facing products and services.
- Develop and execute on innovative strategies to drive growth and efficiency.
- Create data-driven insights to inform strategic decisions.
- Develop and maintain strong partnerships with stakeholders.
- Proactively identify and address operational issues.
- Monitor and analyze customer feedback to inform strategic initiatives.
- Ensure compliance with all relevant laws and regulations.
- Develop and manage the budget for consumer strategy and operations.
- Monitor progress on all strategic initiatives and operations.
- Research and analyze industry trends and best practices.
Excellent Communication And Interpersonal Skills
Strong Analytical Skills
Financial Acumen
Problem-Solving Abilities
Strategic Planning Experience
Ability To Develop And Execute Consumer Strategies
Deep Understanding Of Consumer Insights And Market Trends
Ability To Develop And Mentor A Team
Budgeting
Project Management
Planning
Strategy
Communication
Coaching
Cross-Functional
Negotiation
Leadership
Decision Making
Collaboration
Data-driven
Analysis
Problem-Solving
Operations
Communication
Conflict Resolution
Leadership
Listening
Problem Solving
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
According to JobzMall, the average salary range for a Senior Manager, Consumer Strategy & Operations in New York, NY, USA is between $133,845 and $184,780.
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