DoorDash

Manager, Merchant Strategy & Operations

DoorDash

San Francisco, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At DoorDash, we believe that delicious food should be accessible to everyone, everywhere. As the Manager of Merchant Strategy & Operations, you will play a critical role in driving the growth and success of our merchant partners. You will lead a team to develop innovative strategies and execute operational initiatives that will help our merchants thrive on our platform. We are looking for a highly motivated and results-driven individual with a strong background in business strategy and operations management. If you are passionate about food, technology, and making an impact, we would love to have you on our team.

  1. Develop and execute strategies to drive growth and success for DoorDash's merchant partners.
  2. Lead a team to identify and implement innovative initiatives that will improve the overall performance of our merchant partners on the platform.
  3. Utilize data and analytics to identify opportunities for growth and optimization within our merchant partnerships.
  4. Collaborate with cross-functional teams to ensure alignment and successful execution of merchant strategies.
  5. Continuously monitor and analyze market trends, competition, and industry developments to inform merchant strategy.
  6. Foster strong relationships with merchant partners and act as the main point of contact for strategic discussions and initiatives.
  7. Develop and maintain operational processes and procedures to ensure efficient and effective management of merchant partnerships.
  8. Provide regular reporting and analysis on key performance indicators to track the success of merchant partnerships and identify areas for improvement.
  9. Manage and allocate resources effectively to achieve business objectives and meet performance targets.
  10. Stay up-to-date on industry best practices and make recommendations for process improvements and new initiatives.
  11. Act as an advocate for merchants within the organization, representing their needs and concerns to leadership and other teams.
  12. Foster a culture of collaboration, growth, and continuous improvement within the merchant strategy and operations team.
Where is this job?
This job is located at San Francisco, CA, USA
Job Qualifications
  • Bachelor's Degree In Business, Economics, Or A Related Field

  • Minimum Of 3-5 Years Of Experience In Strategy And Operations, Preferably In The E-Commerce Or Technology Industry

  • Strong Analytical Skills And Experience With Data Analysis Tools Such As Sql And Excel

  • Experience Managing Cross-Functional Teams And Collaborating With Multiple Stakeholders

  • Excellent Communication And Presentation Skills, With The Ability To Effectively Communicate Complex Concepts To Both Technical And Non-Technical Audiences.

Required Skills
  • Product Development

  • Strategic Planning

  • Project Management

  • Data Analysis

  • Communication

  • Market Research

  • Budget management

  • Financial forecasting

  • Team Leadership

  • Business acumen

  • Vendor Relations

  • performance tracking

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Manager, Merchant Strategy & Operations in San Francisco, CA, USA is $135,000 - $165,000 per year. This range can vary depending on factors such as the specific company, experience level, and job responsibilities.

Additional Information
DoorDash is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 2nd, 2024
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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