Dollar Tree

Support Services Data Analyst

Dollar Tree

500 Volvo Pkwy, Chesapeake, VA 23320, USA
Full-TimeDepends on ExperienceEntry LevelBachelors
Job Description

Supports department initiatives, working closely with Support Services management creating, analyzing and reporting on various components of Support Services data as it relates to store support calls, hardware and software repairs. Continually seek to improve existing reporting processes, frequency and distribution methods by incorporating automation techniques, initiatives and technology trends. Identify business process gaps and ensure the integrity and accuracy of all reports distributed. Evaluate potential implementation challenges/risks/liabilities in order to prioritize and recommend areas of opportunities. Using proven reporting tools, define and create analytical reports as requested by Support Services management Perform routine analysis, delivering results and enduring IT Service. Management system categories are properly maintained. Identify and provide trending performance. Make frequent presentations to management. Consolidation of extensive, detailed data information into concise key metric summaries.

Where is this job?
This job is located at 500 Volvo Pkwy, Chesapeake, VA 23320, USA
Job Qualifications
  • Proficient and working knowledge of Call Center Technology

  • 2 years of related experience

Required Skills
  • Time Management

  • MS Excel

  • Crystal Reports

  • SQL script generation

Soft Skills
  • Multitasking

  • Process Improvement

  • Verbal communication

  • Detail Oriented

  • written communication

Compensation

According to JobzMall, the average salary range for a Support Services Data Analyst in 500 Volvo Pkwy, Chesapeake, VA 23320, USA is $42,000 to $87,000. This range is based on salaries reported by JobzMall users in the same area, as well as salary information from other sources.

Additional Information
Dollar Tree is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 16th, 2021
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Dollar Tree

Dollar Tree Stores, Inc., formerly known as Only $1.00, is an American chain of discount variety stores that sells items for $1 or less. Headquartered in Chesapeake, Virginia, and operates 15,115 stores throughout the 48 contiguous U.S. states and Canada.

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