Dollar Tree

Sales Floor Associate

Dollar Tree

Chicago, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Dollar Tree, where every item is just $1 or less! We are currently seeking a motivated and customer-oriented individual to join our team as a Sales Floor Associate. As a Sales Floor Associate, you will be responsible for providing exceptional customer service, restocking merchandise, and maintaining a clean and organized store environment. If you have a passion for retail and enjoy helping others, we would love to have you on our team!

  1. Greet and welcome customers to the store with a friendly and positive attitude.
  2. Assist customers in finding and selecting merchandise, providing product information and answering any questions.
  3. Restock merchandise on the sales floor to ensure shelves are fully stocked and presentable.
  4. Maintain a clean and organized sales floor, including rotating and facing products and keeping aisles clear.
  5. Operate cash registers and process customer transactions accurately and efficiently.
  6. Monitor inventory levels and communicate any low stock or out-of-stock items to management.
  7. Follow company policies and procedures, including proper handling of cash and merchandise.
  8. Provide exceptional customer service by addressing and resolving any customer concerns or complaints.
  9. Work collaboratively with team members to ensure a positive and welcoming atmosphere for customers.
  10. Continuously strive to meet and exceed sales goals and targets set by management.
  11. Adhere to safety and security protocols to maintain a safe working and shopping environment.
  12. Attend and actively participate in store meetings and training sessions.
  13. Maintain a thorough knowledge of all products and promotions in the store.
  14. Take ownership of assigned tasks and responsibilities and complete them in a timely and efficient manner.
  15. Continuously seek opportunities to improve processes and procedures to enhance the customer experience.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Strong Communication Skills: A Sales Floor Associate At Dollar Tree Should Possess Excellent Communication Skills To Effectively Interact With Customers And Promote Sales.

  • Customer Service Experience: Previous Experience In Customer Service Is Highly Desirable For This Role As It Involves Assisting And Addressing Customer Needs And Complaints.

  • Product Knowledge: A Good Understanding Of Dollar Tree's Products And Services Is Important For A Sales Floor Associate To Accurately Answer Customer Inquiries And Make Appropriate Recommendations.

  • Physical Stamina: This Role Involves Standing For Long Periods, Stocking Shelves, And Lifting And Moving Merchandise, So Physical Stamina Is Necessary For A Sales Floor Associate To Perform Their Duties Effectively.

  • Team Player: Dollar Tree Is A Fast-Paced And Collaborative Environment, So The Ability To Work Well With Others And Contribute To A Positive Team Dynamic Is Crucial For A Sales Floor Associate.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • Problem Solving

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Organization

  • Sales Techniques

Soft Skills
  • Communication

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Floor Associate in Chicago, IL, USA is between $25,000 to $40,000 per year. However, this can vary depending on factors such as the specific company, job experience, and education level. Additionally, commission or bonus opportunities may also affect overall earnings.

Additional Information
Dollar Tree is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 27th, 2024
Apply BeforeJune 9th, 2026
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About Dollar Tree

Dollar Tree Stores, Inc., formerly known as Only $1.00, is an American chain of discount variety stores that sells items for $1 or less. Headquartered in Chesapeake, Virginia, and operates 15,115 stores throughout the 48 contiguous U.S. states and Canada.

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