Dollar Tree

Sales Floor Associate

Dollar Tree

Charlotte, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a people person with a passion for customer service? Do you thrive in a fast-paced, dynamic environment? If so, we have the perfect opportunity for you! Dollar Tree is currently seeking a Sales Floor Associate to join our team. As a Sales Floor Associate, your main responsibility will be to provide exceptional customer service and maintain a clean and organized sales floor. We are looking for enthusiastic individuals who are able to work well in a team and have a strong work ethic. If you meet these qualifications and are ready to join our Dollar Tree family, we would love to hear from you!

  1. Greet and welcome customers with a friendly and positive attitude.
  2. Provide exceptional customer service by answering questions, addressing concerns, and resolving complaints.
  3. Maintain a clean and organized sales floor by restocking shelves, organizing merchandise, and ensuring product displays are visually appealing.
  4. Assist customers in finding products and offer recommendations based on their needs.
  5. Operate cash register and process transactions accurately and efficiently.
  6. Collaborate with team members to ensure smooth and efficient store operations.
  7. Follow company policies and procedures to ensure a safe and secure working environment.
  8. Stay up-to-date on product knowledge and promotions to effectively assist customers.
  9. Maintain a positive and professional demeanor at all times.
  10. Complete tasks assigned by management in a timely and efficient manner.
  11. Handle customer complaints and escalate to management when necessary.
  12. Uphold the company's values and represent the brand in a positive manner.
  13. Adhere to all health and safety regulations.
  14. Handle cash and credit transactions accurately and responsibly.
  15. Maintain a high level of productivity and efficiency while working on the sales floor.
  16. Keep track of inventory levels and inform management when stock is low.
  17. Maintain a neat and organized work area.
  18. Attend training sessions and meetings as required.
  19. Support other team members and assist with tasks as needed.
  20. Maintain a positive and helpful attitude towards customers and team members at all times.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Excellent Customer Service Skills: Sales Floor Associates At Dollar Tree Must Be Able To Provide Friendly And Efficient Service To Customers, Helping Them Find Products And Answering Any Questions They May Have.

  • Strong Communication Skills: Clear And Effective Communication Is Essential For A Sales Floor Associate To Effectively Assist Customers And Work Well With Other Team Members.

  • Ability To Multitask: Dollar Tree Stores Can Get Busy, So Sales Floor Associates Must Be Able To Handle Multiple Tasks At Once, Such As Restocking Shelves, Assisting Customers, And Processing Transactions.

  • Attention To Detail: Keeping The Store Organized And Well-Stocked Is Crucial For A Sales Floor Associate. They Must Pay Attention To Detail And Ensure That Products Are Displayed Neatly And Accurately Priced.

  • Team Player: Working As Part Of A Team Is Important At Dollar Tree, So Sales Floor Associates Must Be Able To Collaborate With Others, Take Direction From Supervisors, And Contribute To A Positive And Productive Work Environment.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Problem Solving

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Organizational

  • retail operations

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Floor Associate in Charlotte, NC, USA is $25,000 - $45,000 per year. This range can vary depending on factors such as the specific company, experience level, and performance. Some associates may also receive commission or bonuses on top of their base salary.

Additional Information
Dollar Tree is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 22nd, 2024
Apply BeforeMay 10th, 2026
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About Dollar Tree

Dollar Tree Stores, Inc., formerly known as Only $1.00, is an American chain of discount variety stores that sells items for $1 or less. Headquartered in Chesapeake, Virginia, and operates 15,115 stores throughout the 48 contiguous U.S. states and Canada.

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