Dollar Tree

Sales Floor Associate

Dollar Tree

Baltimore, MD, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Dollar Tree, where every item is just one dollar! We are currently seeking a motivated and personable individual to join our team as a Sales Floor Associate. In this role, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and assisting customers with their purchases. If you have a passion for retail and enjoy working in a fast-paced environment, then we want to hear from you! Our ideal candidate is friendly, reliable, and has a strong attention to detail. Previous retail experience is preferred, but not required. Join us at Dollar Tree and be a part of a great team!

  1. Greet and welcome customers to the store with a positive and friendly attitude.
  2. Assist customers in locating and selecting merchandise, providing product information and answering any questions they may have.
  3. Maintain a clean and organized sales floor by regularly restocking shelves, organizing displays, and ensuring all merchandise is properly labeled and priced.
  4. Process customer transactions accurately and efficiently using the store's POS system.
  5. Provide exceptional customer service by addressing any customer concerns or complaints in a timely and professional manner.
  6. Continuously monitor inventory levels and notify management of any low stock or out of stock items.
  7. Follow all safety and security procedures to prevent loss and maintain a safe shopping environment.
  8. Maintain knowledge of current and upcoming promotions, sales, and special events.
  9. Work collaboratively with team members to achieve sales goals and ensure the store remains well-stocked and organized.
  10. Attend and actively participate in store meetings and training sessions.
  11. Demonstrate a strong understanding of Dollar Tree's policies, procedures, and values.
  12. Continuously seek opportunities to improve customer service and sales techniques.
  13. Maintain a professional and positive attitude while representing Dollar Tree to customers and the community.
  14. Adhere to all company dress code, grooming, and appearance standards.
  15. Perform additional tasks and duties as assigned by management.
Where is this job?
This job is located at Baltimore, MD, USA
Job Qualifications
  • Excellent Customer Service Skills: A Sales Floor Associate At Dollar Tree Must Possess Exceptional Customer Service Skills To Ensure A Positive Shopping Experience For Customers. This Includes Greeting Customers, Answering Questions, And Providing Assistance As Needed.

  • Strong Communication Skills: Effective Communication Is Essential For A Sales Floor Associate To Interact With Customers, As Well As Communicate With Store Management And Other Team Members. This Includes Being Able To Listen Actively, Convey Information Clearly, And Resolve Any Issues That May Arise.

  • Retail Experience: Previous Experience In A Retail Environment, Preferably In A Similar Role, Is Desired For A Sales Floor Associate At Dollar Tree. This Includes Knowledge Of Basic Retail Operations, Such As Stocking Shelves, Organizing Merchandise, And Maintaining Store Appearance.

  • Ability To Multitask: Working On The Sales Floor Of A Busy Retail Store Like Dollar Tree Requires The Ability To Multitask Efficiently. A Sales Floor Associate Must Be Able To Handle Multiple Tasks Simultaneously, Such As Assisting Customers, Restocking Shelves, And Maintaining Store Cleanliness.

  • Physical Stamina: A Sales Floor Associate At Dollar Tree Must Be Able To Stand For Extended Periods, Lift And Carry Heavy Items, And Perform Physical Tasks Such As Bending, Stooping, And Reaching. Physical Stamina Is Essential For This Job, As It Can Be Physically Demanding At Times.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Organization

  • Problem-Solving

  • Adaptability

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Sales Floor Associate in Baltimore, MD, USA is between $25,000 and $40,000 per year. This range can vary based on factors such as years of experience, specific job duties, and the company's size and industry. Some Sales Floor Associates may also receive additional bonuses or commission based on their sales performance.

Additional Information
Dollar Tree is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 27th, 2024
Apply BeforeAugust 19th, 2025
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About Dollar Tree

Dollar Tree Stores, Inc., formerly known as Only $1.00, is an American chain of discount variety stores that sells items for $1 or less. Headquartered in Chesapeake, Virginia, and operates 15,115 stores throughout the 48 contiguous U.S. states and Canada.

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