Dollar Tree

Sales Floor Associate

Dollar Tree

Hawthorne, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a people person with a passion for providing top-notch customer service? Do you have a knack for organization and a keen eye for detail? If so, we have the perfect opportunity for you! Dollar Tree is currently seeking a friendly and motivated Sales Floor Associate to join our team. In this role, you will play an integral part in creating a positive shopping experience for our customers. We are looking for someone who is reliable, energetic, and eager to learn. If you have a strong work ethic and enjoy working in a fast-paced environment, we would love to hear from you!

  1. Greet and assist customers in a friendly and professional manner.
  2. Provide excellent customer service by addressing any inquiries or concerns promptly and effectively.
  3. Maintain a clean and organized sales floor by restocking shelves, arranging displays, and monitoring inventory levels.
  4. Ensure pricing accuracy and proper signage throughout the store.
  5. Process transactions accurately and efficiently using the cash register or other payment methods.
  6. Follow company policies and procedures to maintain a safe and secure work environment.
  7. Collaborate with team members to achieve sales goals and maintain a positive work culture.
  8. Continuously learn about Dollar Tree products and promotions to effectively assist customers and make product recommendations.
  9. Handle customer returns and exchanges following company guidelines.
  10. Proactively identify and resolve any customer service issues to ensure customer satisfaction.
  11. Assist with receiving and organizing merchandise deliveries.
  12. Effectively communicate with management regarding any customer or operational issues.
  13. Adhere to all company policies and procedures, including safety protocols and dress code.
  14. Take on additional tasks or projects as assigned by management.
  15. Maintain a positive and professional attitude at all times while representing the company.
Where is this job?
This job is located at Hawthorne, CA, USA
Job Qualifications
  • Excellent Communication Skills: A Sales Floor Associate At Dollar Tree Must Possess Strong Communication Skills To Interact With Customers, Answer Their Questions, And Provide Assistance In A Friendly And Professional Manner.

  • Customer Service Experience: The Ideal Candidate For This Role Should Have Previous Experience In A Customer-Facing Role, As They Will Be Responsible For Providing Exceptional Customer Service And Creating A Positive Shopping Experience For All Customers.

  • Ability To Work In A Fast-Paced Environment: Dollar Tree Stores Can Get Quite Busy, Especially During Peak Hours. As Such, A Sales Floor Associate Should Be Able To Work Efficiently And Multitask In A Fast-Paced Environment While Maintaining A High Level Of Accuracy.

  • Basic Math And Computer Skills: A Sales Floor Associate Will Be Responsible For Handling Cash Transactions, Processing Returns, And Using The Store's Computer System To Check Inventory And Assist Customers. Basic Math And Computer Skills Are Essential For This Role.

  • Physical Stamina: This Job Involves Standing And Walking For Extended Periods, As Well As Lifting And Carrying Boxes And Merchandise. A Sales Floor Associate Should Be Physically Fit And Able To Perform These Tasks Comfortably.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Organization

  • Problem-Solving

  • Upselling

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Floor Associate in Hawthorne, CA, USA is $21,000 to $33,000 per year. However, this can vary depending on factors such as the specific company, the individual's experience and qualifications, and the job market in the area. Some sales floor associates may also receive additional benefits and bonuses, which can increase their overall compensation.

Additional Information
Dollar Tree is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 27th, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Dollar Tree

Dollar Tree Stores, Inc., formerly known as Only $1.00, is an American chain of discount variety stores that sells items for $1 or less. Headquartered in Chesapeake, Virginia, and operates 15,115 stores throughout the 48 contiguous U.S. states and Canada.

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