Claims Recovery Analyst

We are looking for an experienced and motivated Claims Recovery Analyst to join the Dollar Tree team. The ideal candidate has an accounting background and the ability to analyze and identify financial discrepancies. The Claims Recovery Analyst is responsible for investigating and resolving customer claims, processing customer returns, and ensuring our customers are appropriately compensated.To be successful in this role, you should have excellent problem-solving and communication skills, as well as the ability to effectively interact with customers. You should be highly organized with the ability to work independently and multitask. Your keen eye for detail and ability to stay organized while working on multiple projects will be essential for this role.We are looking for a professional who is passionate about customer service and strives to achieve excellence in their work. If you have exceptional customer service skills and an eye for detail, we want to hear from you!

Responsibilities:

1. Investigate and resolve customer claims by analyzing financial discrepancies.
2. Process customer returns and ensure customers are appropriately compensated.
3. Maintain high standards of customer service and strive for excellence.
4. Handle multiple projects and stay organized while working.
5. Use problem-solving and communication skills to interact effectively with customers.
6. Maintain accurate records of customer returns and claims.
7. Monitor customer satisfaction and address any customer complaints.
8. Keep up-to-date with industry regulations and procedures.
9. Utilize accounting background to accurately assess claims and returns.
10. Work independently and effectively manage time.

According to JobzMall, the average salary range for a Claims Recovery Analyst in Chesapeake, VA, USA is between $48,500 and $71,000. This range can vary based on experience and qualifications.

Dollar Tree Stores, Inc., formerly known as Only $1.00, is an American chain of discount variety stores that sells items for $1 or less. Headquartered in Chesapeake, Virginia, and operates 15,115 stores throughout the 48 contiguous U.S. states and Canada.