DISH Network

Arabic - Customer Experience Representative

DISH Network

Remote
Full-TimeDepends on ExperienceEntry LevelAssociate
Job Description

Bilingual Work at Home (WAH) Customer Experience Representatives are responsible for resolving customer issues, preventing future callbacks through amazing customer service and intuition into customer needs, and promoting the award-winning products (like the Hopper w/ Sling) and services (like PrimeTime AnyTime) while operating at maximum efficiency and with the utmost professional courtesy. Payments and Billing - accept payments by a variety of methods, offer self-serve payment solutions, explain charges and credits on the customer’s bill, and resolve complex billing scenarios. Assist customers with pay-per-view orders, change programming packages, equipment upgrades, and educate customers about the many features of DISH’s award-winning products. Use a consultative approach to educate and offer existing customers additional programming, and promote products and services to enhance their DISH experience.

Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Working flexible schedules including weekends, holidays, and evenings

  • Ability to multi-task; speaking with customer while accurately logging and recording customer

  • Ability to regularly sit for long periods of time

Required Skills
  • Documentation

  • Time Management

  • Customer Service skills

Soft Skills
  • Adaptable

  • Verbal communication

  • Detail Oriented

  • written communication

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Arabic - Customer Experience Representative is typically between $30,000 and $45,000 per year. This range will vary depending on the company, the experience of the applicant, and the geographic location of the position. Generally, salaries will be higher in larger metropolitan areas and lower in rural areas.

Additional Information
DISH Network is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 16th, 2021
Apply BeforeJune 21st, 2025
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About DISH Network

DISH Network Corp. is a holding company, which engages in the provision of pay-tv services. It operates through Pay-TV and Broadband, and Wireless segments. The Pay-TV and Broadband segment is offered under the DISH brand and Sling brand. The Wireless segment refers to the wireless spectrum licenses and related assets.

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