Discover Financial Services

Senior Manager Digital Delivery & Conversational AI

Discover Financial Services

Riverwoods, IL 60015, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Discover Financial Services is seeking an experienced and motivated Senior Manager of Digital Delivery & Conversational AI to join our team and lead the organization’s digital delivery initiatives.The ideal candidate will be a strategic thinker, have strong technical knowledge in digital delivery and conversational AI, and be passionate about driving business value through digital technology. They will have a deep understanding of the customer experience, be a strong communicator and collaborator, and have the ability to manage a team of digital delivery professionals.The Senior Manager will be responsible for developing and executing strategies and initiatives to ensure the successful delivery of digital products and services. They will work with internal teams and external partners to ensure that projects are completed on schedule and to the highest quality standards.To be successful in this role, the Senior Manager must possess the following qualifications:• 7+ years of digital delivery experience, including conversational AI• Proven track record of successful project delivery• Demonstrated expertise in customer experience and user interface design• In-depth knowledge of the latest technologies and trends in digital delivery and conversational AI• Excellent communication, collaboration, and problem-solving skills• Ability to lead and motivate a team of digital delivery professionalsIf you are an experienced digital delivery and conversational AI professional with a passion for driving business value through digital technology, we want to hear from you!

Where is this job?
This job is located at Riverwoods, IL 60015, USA
Job Qualifications
  • Or Related Field

  • Bachelor's Degree In Computer Science

  • Engineering

  • + Years Of Experience With Digital Product And Platform Delivery

  • + Years Of Experience Leading Agile Delivery Teams

  • Experience In Developing And Executing Successful Digital And Conversational Ai Strategies

  • Proven Track Record Of Delivering Successful Digital Products And Services

  • Strong Understanding Of Current Digital Trends And Technologies

  • Demonstr

Required Skills
  • Planning

  • Strategy

  • Communication

  • Quality

  • Management

  • Leadership

  • Automation

  • Analysis

  • Delivery

  • AI

  • Digital

  • Financial

  • Project

  • Oversight

  • Conversational

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organizational skills

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Senior Manager Digital Delivery & Conversational AI in Riverwoods, IL 60015, USA is $110,000 to $165,000 per year. This range may vary depending on the experience and qualifications of the applicant.

Additional Information
Discover Financial Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 8th, 2023
Apply BeforeJuly 20th, 2025
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About Discover Financial Services

Discover Financial Services, Inc. is an American financial services company that owns and operates Discover Bank, which offers checking and savings accounts, personal loans, home equity loans, student loans and credit cards. It also owns and operates the Discover and Pulse networks, and owns Diners Club International.

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