Discover Financial Services

Senior Client Support Specialist

Discover Financial Services

New Albany, OH, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We’re looking for an experienced and customer-focused Senior Client Support Specialist to join the team at Discover Financial Services. As a Senior Client Support Specialist, you will be responsible for providing outstanding customer service, resolving customer inquiries, and developing relationships with clients.To be successful in this role, you will need to be a motivated problem solver who is comfortable in a fast-paced environment. You must have excellent communication and organizational skills and be capable of multitasking. A thorough understanding of customer service principles and practices is essential, as is the ability to build positive relationships with clients.If you’re an experienced customer service professional with a commitment to excellence and a drive to exceed customer expectations, we want to hear from you!

Where is this job?
This job is located at New Albany, OH, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • Tech Savvy

  • Problem Solving And Analytical Skills

  • Experience In Customer Service

  • Familiarity With Financial Products And Services

  • Knowledge Of Crm Systems

  • Strong Organizational Skills

  • Ability To Multitask

Required Skills
  • Documentation

  • Risk Management

  • Process Improvement

  • Project Management

  • Training

  • Networking

  • Troubleshooting

  • Data Analysis

  • Account Management

  • Technical Support

  • customer service

  • ISSUE RESOLUTION

  • Problem-Solving

  • Software Installation

  • System Administration

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organizational skills

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Senior Client Support Specialist in New Albany, OH, USA is between $45,000 and $53,000 per year. This is based on data from companies that have posted jobs for Senior Client Support Specialists in the area.

Additional Information
Discover Financial Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 8th, 2023
Apply BeforeApril 11th, 2026
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About Discover Financial Services

Discover Financial Services, Inc. is an American financial services company that owns and operates Discover Bank, which offers checking and savings accounts, personal loans, home equity loans, student loans and credit cards. It also owns and operates the Discover and Pulse networks, and owns Diners Club International.

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