
Manager Background Investigations
At Discover Financial Services, we are committed to maintaining a safe and secure work environment for our employees and customers. As the Manager of Background Investigations, you will play a crucial role in ensuring that all individuals hired at Discover undergo thorough and accurate background checks. This is a crucial position that requires a strong attention to detail, excellent organizational skills, and a passion for upholding high standards of integrity. If you are a motivated and experienced professional with a background in investigations, we invite you to join our dynamic team and help us maintain the trust and safety of our company.
- Conduct comprehensive and accurate background checks on all potential employees at Discover Financial Services.
- Develop and maintain a thorough understanding of company policies and procedures related to background investigations.
- Collaborate with HR and hiring managers to understand the specific job requirements and determine appropriate background check processes.
- Utilize various databases and resources to gather information and verify the accuracy of background check findings.
- Analyze and interpret background check results to identify potential red flags or areas of concern.
- Make recommendations to HR and hiring managers based on background check findings to ensure the safety and security of the company.
- Maintain strict confidentiality and adhere to all legal and ethical standards in handling sensitive information.
- Develop and implement new policies and procedures related to background investigations to improve efficiency and accuracy.
- Stay updated on industry trends and regulations related to background investigations to ensure compliance.
- Train and mentor team members on proper background check procedures and best practices.
- Communicate effectively with internal stakeholders and external vendors to ensure timely and accurate completion of background checks.
- Investigate any discrepancies or discrepancies found in background check results and provide a detailed report to HR and hiring managers.
- Conduct periodic audits to ensure the accuracy and completeness of background check processes.
- Continuously assess and improve the background check process to ensure it aligns with company standards and industry best practices.
- Represent Discover Financial Services in a professional and ethical manner at all times.
Bachelor's Degree In Criminal Justice, Human Resources, Or Related Field.
Minimum Of 5 Years Experience In Conducting Background Investigations, Preferably In A Financial Services Or Corporate Setting.
Strong Knowledge Of Federal And State Laws Related To Background Checks And Employment Screening.
Excellent Communication And Interpersonal Skills, With The Ability To Effectively Manage And Lead A Team.
Experience With Investigative Tools And Techniques, Such As Interviewing, Research, And Data Analysis.
Data Analysis
Time Management
Team Management
Interviewing skills
Report Writing
Compliance Management
Risk assessment
Problem-Solving
Background Checks
Fraud detection
Investigative Techniques
Communication
Conflict Resolution
Leadership
Time management
creativity
Organization
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Manager Background Investigations is $60,000-$100,000 per year. This can vary depending on the location, company, and years of experience of the individual. Some managers in this field may earn more than $100,000, especially if they have advanced degrees or extensive experience in the field. Additionally, bonuses and other benefits may also be included in the total compensation package for a Manager Background Investigations.
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Discover Financial Services, Inc. is an American financial services company that owns and operates Discover Bank, which offers checking and savings accounts, personal loans, home equity loans, student loans and credit cards. It also owns and operates the Discover and Pulse networks, and owns Diners Club International.

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