Lead Salesforce Administrator

Are you a highly skilled and experienced Salesforce Administrator looking for a new opportunity? Look no further! Discover Financial Services is seeking a Lead Salesforce Administrator to join our dynamic and innovative team. In this role, you will be responsible for managing and enhancing our Salesforce platform to drive business growth and customer satisfaction. As a key member of our team, you will have the opportunity to make a significant impact on our organization while utilizing your expertise and leadership skills. If you are passionate about Salesforce and have a strong background in system administration, we want to hear from you!

1. Manage and maintain the Salesforce platform to ensure its optimal functionality and performance.
2. Collaborate with various departments to understand business needs and translate them into Salesforce solutions.
3. Create and implement workflows, processes, and automation to improve efficiency and productivity.
4. Perform regular data maintenance and cleanup to ensure data accuracy and integrity.
5. Troubleshoot and resolve any technical issues or errors that may arise within the Salesforce platform.
6. Train and support end-users on Salesforce best practices and ensure proper adoption of the platform.
7. Stay up-to-date with Salesforce updates and new features, and make recommendations for their implementation.
8. Lead the planning and execution of Salesforce projects, including system upgrades, integrations, and customizations.
9. Develop and maintain documentation of processes, procedures, and system configurations.
10. Monitor and analyze data and provide insights and recommendations for business improvement.
11. Act as a subject matter expert for all Salesforce-related inquiries and provide guidance to colleagues.
12. Collaborate with the IT team to ensure data security and compliance with company policies and regulations.
13. Mentor and train junior Salesforce administrators within the team.
14. Continuously improve and optimize the Salesforce platform to support business growth and customer satisfaction.
15. Communicate effectively with stakeholders at all levels, including executives, to provide updates on Salesforce initiatives and projects.

According to JobzMall, the average salary range for a Lead Salesforce Administrator in Houston, TX, USA is $95,000 to $130,000 per year. This can vary depending on factors such as experience, education, and the specific company and industry the administrator is working in.

Discover Financial Services, Inc. is an American financial services company that owns and operates Discover Bank, which offers checking and savings accounts, personal loans, home equity loans, student loans and credit cards. It also owns and operates the Discover and Pulse networks, and owns Diners Club International.