Lead Customer Experience Strategy

Discover Financial Services is seeking an experienced and highly motivated Lead Customer Experience Strategy with a passion for customer service. This role offers an opportunity to work in a collaborative and fast-paced environment, where you will be responsible for developing and implementing strategies to ensure a superior customer experience.This role requires a strategic mindset, a deep understanding of customer service, and an eye for innovation. The ideal candidate will have excellent communication and interpersonal skills, as well as a proven track record of developing and implementing customer experience strategies. They must also have a strong background in analytics and customer service metrics.We’re looking for a Lead Customer Experience Strategy who has the ability to think outside the box, the drive to exceed customer expectations, and the ability to lead and inspire teams. If you’re dedicated to delivering excellence and have the experience to match, we’d love to hear from you.

According to JobzMall, the average salary range for a Lead Customer Experience Strategy in Riverwoods, IL 60015, USA is $112,000 - $130,000 per year.

Discover Financial Services, Inc. is an American financial services company that owns and operates Discover Bank, which offers checking and savings accounts, personal loans, home equity loans, student loans and credit cards. It also owns and operates the Discover and Pulse networks, and owns Diners Club International.