Discover Financial Services

Customer Service Representative

Discover Financial Services
Chicago, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Discover Financial Services, we believe that great customer service means more than just retaining customers. We’re looking for a passionate, talented Customer Service Representative to join our team! As a Customer Service Representative, you will be the first point of contact for our customers, providing top-notch customer service and problem-solving solutions. To excel in this role, you must have exceptional communication, customer service, and problem-solving skills, as well as the ability to multitask and remain composed in fast-paced and sometimes stressful situations. If you’re looking for a chance to be part of a team that puts our customers first, then Discover Financial Services is the place for you!

Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications

  • Experience in Financial Services

  • Ability To Work In A Fast-Paced Environment

  • Excellent Communication Skills

  • Strong Customer Service Orientation

  • Computer Proficiency

  • Problem-Solving Ability

  • High Level Of Accuracy And Attention To Detail

  • Ability To Multi-Task And Prioritize

Required Skills

  • Communication

  • Negotiation

  • Compliance

  • Listening

  • Computer

  • Empathy

  • Analytical

  • Patience

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • Organizational

  • Interpersonal

  • Time-Management

  • Conflict-Resolution

Soft Skills

  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • self-motivation

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service Representative in Chicago, IL, USA is between $39,000 and $48,000 per year. This range is based on salaries submitted to JobzMall by employers, recruiters, and job seekers. It is important to note that salary ranges can vary widely based on the job title, industry, experience level, and other factors.

Additional Information
Discover Financial Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 8th, 2023
Apply BeforeMay 10th, 2026
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About Discover Financial Services

Discover Financial Services, Inc. is an American financial services company that owns and operates Discover Bank, which offers checking and savings accounts, personal loans, home equity loans, student loans and credit cards. It also owns and operates the Discover and Pulse networks, and owns Diners Club International.

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