Discord

UX Researcher Intern

Discord

San Francisco, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Do you have an eye for the user experience? Are you passionate about unearthing and interpreting user insights? If so, we’d love to hear from you! We are looking for a passionate UX Researcher Intern to join our team at Discord. In this role, you will be responsible for uncovering user insights to inform product strategy and inform product design. You should have an understanding of qualitative and quantitative research methods to help inform the product design process.This is an incredible opportunity to join a small, innovative team and grow your research and product design skills. This is a full-time, paid internship.We’re looking for someone who has:- A Bachelor’s degree in Human-Computer Interaction (HCI), Human Factors, Psychology, Cognitive Science, or a related field- Experience conducting qualitative and quantitative user research- Outstanding communication and presentation skills- An understanding of user experience and product design- An eye for detail and a passion for uncovering user insightsWe’re excited to hear from you if you think you’re the perfect fit for this role.

Responsibilities:

  1. Conduct qualitative and quantitative user research to inform product design and strategy.
  2. Analyze user feedback to inform product decisions.
  3. Develop research plans, execute user tests, synthesize findings, and communicate insights to the team.
  4. Develop detailed user personas and user journeys.
  5. Create user flow diagrams to better understand user interactions.
  6. Track user feedback and trends to inform product decisions.
  7. Maintain an understanding of user experience and product design best practices.
  8. Present research findings and insights in a clear and concise manner.
  9. Stay up to date on industry trends and user research methodologies.
  10. Collaborate with product and design teams to ensure user needs are met.
Where is this job?
This job is located at San Francisco, CA, USA
Job Qualifications
  • Strong Analytical Skills

  • Excellent Communication Skills

  • Knowledge Of Ux Research Methods

  • Ability To Work With Remote Teams

  • Attention To Detail

  • Ability To Manage Multiple Projects Simultaneously

  • Proficiency In Ms Office Suite

  • Experience With Design Software (Eg. Invision

  • Sketch

  • Photoshop)

Required Skills
  • Documentation

  • Research

  • Communication

  • Prototyping

  • Design

  • Presentation

  • Visualization

  • User flows

  • Collaboration

  • usability testing

  • Analysis

  • Wireframing

  • Problem-Solving

  • Interviewing

  • Synthesis

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • self-motivation

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a UX Researcher Intern in San Francisco, CA, USA is $15 to $20 per hour. This range is based on factors such as experience, education, and skillset.

Additional Information
Discord is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 21st, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Discord

Discord is the all-in-one voice and text chat app designed specifically for gamers. It's free, secure, and works on both desktop and phone. Our mission is to bring gaming communities together. Discord's free voice and text chat is about making it easier for you spend time with the people you care about, create these memories, and land a headshot or two.

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