Dick’s Sporting Goods

Retail Operations Associate

Dick’s Sporting Goods

Phoenix, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Dick's Sporting Goods, where we believe in empowering our customers to live their best lives through sports and outdoor activities. We are currently seeking a highly motivated and customer-oriented Retail Operations Associate to join our team. As an associate, you will play a vital role in ensuring the smooth operation of our store and providing exceptional service to our valued customers. If you have a passion for sports and retail, and possess strong organizational and communication skills, we want to hear from you!

  1. Provide exceptional customer service by greeting and assisting customers with their purchases and inquiries.
  2. Maintain a clean, organized, and visually appealing store environment to enhance the customer shopping experience.
  3. Process and handle customer transactions accurately and efficiently using the store’s point-of-sale system.
  4. Assist with inventory management by monitoring stock levels, restocking merchandise, and conducting regular inventory checks.
  5. Collaborate with other team members to ensure merchandise is displayed according to company standards and promotions are properly advertised.
  6. Knowledgeably answer customer questions regarding products, services, and store policies.
  7. Actively promote and sell store products and services to meet sales targets.
  8. Assist with opening and closing procedures, including cash handling and store security.
  9. Communicate with team members and managers to report any customer or operational issues.
  10. Continuously update knowledge of store products and promotions to effectively assist customers.
  11. Assist with receiving and processing new merchandise, including unpacking, labeling, and storing.
  12. Maintain a positive and professional attitude at all times when interacting with customers and team members.
  13. Adhere to all company policies, procedures, and safety guidelines.
  14. Attend and actively participate in team meetings and training sessions.
  15. Assist with other tasks and responsibilities as assigned by the store manager or supervisor.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Operations Associate At Dick’s Sporting Goods Should Have Strong Interpersonal Skills And Be Able To Provide Exceptional Customer Service To Enhance The Shopping Experience For Customers.

  • Knowledge Of Sporting Goods And Retail Industry: Candidates Should Have A Good Understanding Of The Sporting Goods Industry And Retail Operations To Effectively Assist Customers And Maintain Store Operations.

  • Organizational And Time-Management Skills: Retail Operations Associates Should Be Able To Multitask And Prioritize Tasks To Ensure The Smooth Operation Of The Store. They Should Also Be Able To Handle And Resolve Any Issues That May Arise.

  • Attention To Detail: A Successful Retail Operations Associate Should Have A Keen Eye For Detail To Ensure That Inventory Is Accurately Counted, Displayed, And Stocked In The Store.

  • Team Player: Working Well With Others Is Essential For A Retail Operations Associate. They Should Be Able To Collaborate With Different Teams, Including Sales Associates, Managers, And Warehouse Staff, To Ensure The Store Runs Efficiently.

Required Skills
  • Inventory Management

  • Communication

  • Sales

  • Time Management

  • Product knowledge

  • Problem Solving

  • Organizational Skills

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Attention to

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Retail Operations Associate in Phoenix, AZ, USA is between $27,000 and $40,000 per year. However, this can vary depending on the specific company, location, and experience level of the individual. Some companies may offer higher salaries, while others may offer lower salaries with opportunities for bonuses or commission. Ultimately, it is important to research and compare salaries for specific positions and companies to determine the most accurate and relevant salary range.

Additional Information
Dick’s Sporting Goods is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 25th, 2024
Apply BeforeJune 9th, 2026
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About Dick’s Sporting Goods

Dick's Sporting Goods, Inc. is an American sporting goods retail company, based in Coraopolis, Pennsylvania. The company was established by Richard "Dick" Stack in 1948, and has approximately 850 stores and 30,000 employees.

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