Retail Operations Associate
Welcome to Dick's Sporting Goods! We are currently seeking a highly motivated and customer-focused individual to join our team as a Retail Operations Associate. As an Operations Associate, you will play a crucial role in ensuring the smooth and efficient functioning of our retail store. We are looking for someone who is passionate about sports and outdoor activities, and who is dedicated to providing exceptional service to our customers. If you have a strong attention to detail, excellent organizational skills, and a positive attitude, we would love to hear from you!
- Greet and welcome customers into the store with a friendly and positive attitude.
- Assist customers with any inquiries or concerns they may have, providing exceptional customer service at all times.
- Maintain a clean and organized store environment, ensuring merchandise is neatly displayed and shelves are stocked.
- Process transactions accurately and efficiently, utilizing the store's point of sale system.
- Monitor inventory levels and assist with restocking merchandise as needed.
- Collaborate with team members to ensure smooth and efficient store operations.
- Follow all safety and security procedures to maintain a safe working and shopping environment.
- Stay up-to-date on product knowledge and promotions to effectively assist customers with their purchases.
- Handle customer complaints and escalations, resolving issues in a timely and professional manner.
- Assist with receiving and processing shipments, ensuring accuracy and efficiency.
- Perform other related duties as assigned by the store manager.
Knowledge Of Retail Operations: A Successful Retail Operations Associate At Dick’s Sporting Goods Should Have A Strong Understanding Of Various Retail Operations, Including Inventory Management, Sales Processes, And Customer Service.
Strong Communication Skills: This Role Requires Frequent Interaction With Customers, Fellow Employees, And Management. Therefore, Excellent Communication Skills Are Crucial For Effective Teamwork, Resolving Conflicts, And Providing Exceptional Customer Service.
Attention To Detail: A Retail Operations Associate Must Be Detail-Oriented To Ensure Accurate Inventory Management, Cash Handling, And Store Displays. Attention To Detail Is Also Essential For Providing A Clean And Organized Shopping Environment For Customers.
Physical Stamina: This Position Requires Standing, Walking, And Lifting For Extended Periods. Therefore, Candidates Should Have The Physical Stamina And Strength To Handle The Demands Of The Job.
Time Management Skills: In A Fast-Paced Retail Environment, Time Management Is Crucial For Meeting Deadlines, Completing Tasks Efficiently, And Providing Timely Customer Service. A Retail Operations Associate Should Be Able To Prioritize Tasks And Manage Their Time Effectively.
Inventory Management
Time Management
Product knowledge
Attention to detail
customer service
Merchandising
Cash Handling
Teamwork
POS systems
Problem-Solving
Sales Techniques
Communication
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
Empathy
Decision-making
According to JobzMall, the average salary range for a Retail Operations Associate in Spokane, WA, USA is $35,000 - $45,000 per year. However, this can vary depending on the specific company, location, and level of experience of the individual. Some Retail Operations Associates may make more or less than this range. It is important to research the specific company and job market to get a more accurate understanding of salary expectations.
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Dick's Sporting Goods, Inc. is an American sporting goods retail company, based in Coraopolis, Pennsylvania. The company was established by Richard "Dick" Stack in 1948, and has approximately 850 stores and 30,000 employees.
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