Dick’s Sporting Goods

Retail Operations Associate

Dick’s Sporting Goods

Cerritos, CA, USA
Full-TimeDepends on ExperienceMid-LevelHigh school or equivalent
Job Description

Welcome to Dick's Sporting Goods! We are currently seeking a passionate and driven individual to join our team as a Retail Operations Associate. As a leader in the sporting goods industry, we are committed to providing our customers with exceptional service and a wide selection of high-quality products. We are looking for someone who shares our enthusiasm for sports and has a strong understanding of retail operations. If you are a team player with excellent communication skills and a customer-centric mindset, we would love to have you join our team. Read on to learn more about this exciting opportunity!

  1. Greet and welcome customers in a friendly and professional manner.
  2. Assist customers with finding products and making purchasing decisions.
  3. Maintain a thorough knowledge of the products and services offered by the store.
  4. Provide exceptional customer service by addressing any inquiries or concerns.
  5. Monitor and maintain store cleanliness and organization to create a positive shopping experience for customers.
  6. Process transactions accurately and efficiently using the store's POS system.
  7. Receive and stock merchandise in a timely manner, ensuring accuracy and organization.
  8. Collaborate with team members to ensure the store is adequately staffed and all tasks are completed efficiently.
  9. Communicate any customer feedback, product requests, or operational issues to management.
  10. Adhere to all company policies and procedures, including those related to safety and loss prevention.
  11. Assist with inventory management and conduct regular inventory counts.
  12. Continuously seek opportunities to improve store operations and customer experience.
  13. Maintain a strong understanding of store promotions, sales, and discounts.
  14. Attend training sessions and product knowledge meetings to stay updated on new products and industry trends.
  15. Foster a positive and inclusive team environment.
Where is this job?
This job is located at Cerritos, CA, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Operations Associate At Dick’s Sporting Goods Must Have Strong Interpersonal Skills And The Ability To Provide Exceptional Customer Service To Ensure A Positive Shopping Experience For Customers.

  • Knowledge Of Retail Operations: Candidates Should Have A Strong Understanding Of Retail Operations, Including Inventory Management, Merchandising, And Sales Techniques.

  • Strong Organizational Skills: Retail Operations Involve Managing Multiple Tasks And Responsibilities, So Candidates Should Have Excellent Organizational Skills To Prioritize And Meet Deadlines.

  • Ability To Work In A Fast-Paced Environment: Dick’s Sporting Goods Is A High-Volume Retail Environment, And A Retail Operations Associate Should Be Able To Thrive In A Fast-Paced, Dynamic Work Environment.

  • Team Player Mentality: The Retail Operations Associate Will Work Closely With Other Team Members And Managers, So Candidates Should Have A Positive Attitude, Strong Communication Skills, And The Ability To Work Well In A Team Setting.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Sales Techniques

  • Product Replenishment

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Retail Operations Associate in Cerritos, CA, USA is between $35,000 to $45,000 per year. This range can vary depending on the size and type of retail store, as well as the individual's level of experience and skills. Retail Operations Associates may also receive additional benefits such as bonuses, commission, and employee discounts.

Additional Information
Dick’s Sporting Goods is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 2nd, 2024
Apply BeforeJune 21st, 2025
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About Dick’s Sporting Goods

Dick's Sporting Goods, Inc. is an American sporting goods retail company, based in Coraopolis, Pennsylvania. The company was established by Richard "Dick" Stack in 1948, and has approximately 850 stores and 30,000 employees.

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