
Retail Operations Associate
Welcome to Dick's Sporting Goods, where we are dedicated to providing our customers with top-quality sports and outdoor gear. We are currently seeking a highly motivated and customer-oriented Retail Operations Associate to join our team. As a Retail Operations Associate, you will be responsible for ensuring the smooth and efficient operations of our retail store. We are looking for individuals who are passionate about sports, have excellent communication skills, and are able to work in a fast-paced environment. If you are someone who is detail-oriented, organized, and able to work well in a team, we would love to have you on board. Join us and be a part of a dynamic and exciting work environment at Dick's Sporting Goods.
- Greet and welcome customers as they enter the store, providing a positive and friendly atmosphere.
- Assist customers with locating products and answering any questions they may have.
- Process customer transactions accurately and efficiently using our point-of-sale system.
- Maintain a clean and organized store appearance, including restocking shelves and merchandise displays.
- Receive and process new inventory shipments, ensuring accuracy and timely restocking.
- Work closely with the sales team to ensure all customer needs are met and provide support as needed.
- Perform opening and closing procedures, including cash handling and store security protocols.
- Keep up-to-date with product knowledge and promotions to effectively assist customers with their purchases.
- Collaborate with other team members to ensure smooth operations and excellent customer service.
- Communicate any customer feedback or issues to management for resolution.
- Follow all safety and security procedures to maintain a safe and secure working environment.
- Assist in training new team members and providing ongoing support to ensure they are knowledgeable and efficient in their role.
- Actively participate in store meetings and contribute ideas for improving store operations and customer experience.
- Keep track of inventory levels and assist in conducting regular inventory counts.
- Perform other duties as assigned by management to support the overall success of the store.
Strong Customer Service Skills: A Retail Operations Associate At Dick’s Sporting Goods Must Possess Excellent Customer Service Skills To Provide A Positive Shopping Experience For Customers And Enhance Brand Loyalty.
Knowledge Of Retail Operations: Candidates Should Have A Thorough Understanding Of All Aspects Of Retail Operations, Including Inventory Management, Point-Of-Sale Systems, And Merchandising Strategies.
Organizational Skills: Retail Operations Involve A High Volume Of Tasks And Responsibilities, Making Organizational Skills A Crucial Qualification. The Ability To Multitask And Prioritize Tasks Is Essential For Success In This Role.
Attention To Detail: Retail Operations Require A High Level Of Accuracy And Attention To Detail To Ensure Inventory Levels, Pricing, And Other Essential Details Are Correct. A Retail Operations Associate Must Have A Keen Eye For Detail To Avoid Errors That Could Negatively Impact The Store's Profitability.
Physical Fitness And Stamina: Retail Operations Can Be Physically Demanding, Requiring Associates To Be On Their Feet For Extended Periods And Lift And Move Heavy Boxes. Candidates Should Be Physically Fit And Able To Perform These Tasks Comfortably.
Inventory Management
Communication
Time Management
Product knowledge
Attention to detail
customer service
Merchandising
Cash Handling
Sales Support
Teamwork
Organization
Problem-Solving
Communication
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Operations Associate in Oklahoma City, OK, USA is between $24,000 and $35,000 per year. This can vary depending on the specific company, location, and level of experience of the individual. Some factors that may also affect salary include bonuses, benefits, and commission opportunities.
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Dick's Sporting Goods, Inc. is an American sporting goods retail company, based in Coraopolis, Pennsylvania. The company was established by Richard "Dick" Stack in 1948, and has approximately 850 stores and 30,000 employees.

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