Dick’s Sporting Goods

Retail Operations Associate

Dick’s Sporting Goods

Waco, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Dick's Sporting Goods! We are a leading retailer in the sports industry, dedicated to providing our customers with top-quality products and exceptional customer service. We are currently seeking a Retail Operations Associate to join our team. As a Retail Operations Associate, you will play a crucial role in the daily operations of our store, ensuring that our customers have a seamless shopping experience. We are looking for an enthusiastic and driven individual with a passion for sports and retail. If you thrive in a fast-paced environment and have a strong attention to detail, we encourage you to apply for this exciting opportunity.

  1. Greet and welcome customers as they enter the store, creating a positive and friendly atmosphere.
  2. Assist customers with finding products and providing product knowledge and recommendations.
  3. Ensure the store is well-maintained and organized, including restocking shelves and keeping displays neat and visually appealing.
  4. Process transactions accurately and efficiently using the store's POS system.
  5. Maintain knowledge of current promotions, sales, and company policies to effectively communicate with customers.
  6. Collaborate with other team members to achieve sales goals and provide excellent customer service.
  7. Monitor and maintain inventory levels, including receiving and processing new merchandise shipments.
  8. Follow all safety and security procedures to protect both customers and company assets.
  9. Stay up-to-date on industry trends and product knowledge to provide the best possible service to customers.
  10. Assist with opening and closing procedures, including cash handling and store cleanliness.
  11. Handle customer inquiries and complaints, providing prompt and satisfactory resolutions.
  12. Cross-train in other areas of the store to provide support and coverage as needed.
  13. Adhere to all company policies and procedures, including dress code and attendance.
  14. Continuously strive to improve the customer experience and provide feedback to management on ways to enhance operations.
  15. Maintain a positive and professional attitude at all times, representing the company's values and brand.
Where is this job?
This job is located at Waco, TX, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Operations Associate At Dick's Sporting Goods Must Have Strong Communication And Interpersonal Skills To Provide Exceptional Customer Service To All Customers.

  • Knowledge Of Sporting Goods: The Ideal Candidate Should Have A Good Understanding Of Sporting Goods, Including Equipment, Apparel, And Accessories. This Knowledge Is Essential For Assisting Customers And Providing Recommendations.

  • Organizational Skills: As A Retail Operations Associate, One Must Be Able To Manage Inventory, Restock Shelves, And Maintain A Clean And Organized Store. Strong Organizational Skills Are Crucial To Ensure The Store Runs Efficiently.

  • Cash Handling Experience: Candidates Should Have Previous Experience Handling Cash And Using Point Of Sale (Pos) Systems. This Role Requires The Ability To Process Transactions Accurately And Efficiently.

  • Team Player: Working As Part Of A Team Is A Crucial Aspect Of The Job. A Retail Operations Associate Should Be Able To Work Well With Others, Take Direction, And Contribute To A Positive Work Environment.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Sales Support

  • Visual merchandising

  • Teamwork

  • Problem-Solving

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Operations Associate in Waco, TX, USA is $25,000 - $35,000 per year. This can vary depending on factors such as the specific company, experience level, and job responsibilities. Some Retail Operations Associates may also receive additional benefits such as bonuses, commissions, and healthcare benefits.

Additional Information
Dick’s Sporting Goods is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 14th, 2024
Apply BeforeSeptember 18th, 2025
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About Dick’s Sporting Goods

Dick's Sporting Goods, Inc. is an American sporting goods retail company, based in Coraopolis, Pennsylvania. The company was established by Richard "Dick" Stack in 1948, and has approximately 850 stores and 30,000 employees.

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