Retail Operations Associate

Greetings, sports enthusiasts! Are you passionate about providing exceptional customer service and ensuring the smooth operation of a retail store? If so, we have an exciting opportunity for you. Dick's Sporting Goods is currently seeking a Retail Operations Associate to join our team. In this role, you will play a vital part in creating a positive shopping experience for our customers by maintaining store operations and supporting our sales team. We are looking for a motivated and dedicated individual with a strong attention to detail and a love for all things sports. If you have a passion for retail and a desire to make a difference, we would love to hear from you.

1. Ensure high-quality customer service by greeting and assisting customers in a friendly and professional manner.
2. Maintain a clean and organized store environment to enhance the shopping experience for customers.
3. Process transactions accurately and efficiently using the store's point-of-sale system.
4. Assist in receiving and stocking merchandise, including ensuring proper pricing and placement on the sales floor.
5. Collaborate with the sales team to achieve sales goals and provide exceptional product knowledge to customers.
6. Monitor inventory levels and assist in conducting inventory audits as needed.
7. Assist in the implementation of visual merchandising strategies and maintain visual presentation standards.
8. Handle customer inquiries and resolve any issues or complaints in a timely and effective manner.
9. Follow all company policies and procedures, including safety and security protocols.
10. Continuously seek opportunities to improve store operations and provide suggestions for process enhancements.
11. Maintain a strong understanding of current promotions, sales, and company initiatives.
12. Demonstrate a strong passion for sports and maintain a good knowledge of current trends, products, and brands.
13. Participate in team meetings and training sessions to stay updated on company policies, procedures, and product knowledge.
14. Work collaboratively with team members to ensure a positive and productive work environment.
15. Maintain a positive attitude and display a strong work ethic in all tasks and interactions with customers and team members.

According to JobzMall, the average salary range for a Retail Operations Associate in Schaumburg, IL, USA is between $29,000 and $38,000 per year. This can vary depending on the specific job duties, experience level, and company size. Some employers may also offer additional benefits such as bonuses, commissions, and health insurance.

Dick's Sporting Goods, Inc. is an American sporting goods retail company, based in Coraopolis, Pennsylvania. The company was established by Richard "Dick" Stack in 1948, and has approximately 850 stores and 30,000 employees.