Dick’s Sporting Goods

Retail Operations Associate

Dick’s Sporting Goods

San Diego, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Dick's Sporting Goods, where we are dedicated to providing our customers with the highest quality sporting goods and equipment. As a Retail Operations Associate, you will play a crucial role in ensuring the smooth and efficient operation of our retail stores. We are looking for a motivated and detail-oriented individual who is passionate about sports and providing exceptional customer service. If you thrive in a fast-paced environment and have a strong background in retail operations, we want you to join our team!

  1. Maintain a welcoming and friendly attitude towards customers, creating a positive and inviting shopping experience.
  2. Follow company policies and procedures to ensure the store is clean, organized, and well-stocked at all times.
  3. Assist customers with finding and purchasing the right products for their needs, offering knowledgeable and helpful recommendations.
  4. Process transactions accurately and efficiently, including cash handling and credit card transactions.
  5. Monitor inventory levels and assist in restocking shelves and displays as needed.
  6. Conduct daily store opening and closing procedures, including cash register reconciliation and securing the store.
  7. Collaborate with team members to effectively handle customer inquiries, complaints, and requests.
  8. Assist in creating and maintaining attractive product displays and promotional signage.
  9. Keep up-to-date with product knowledge, pricing, and promotional offers.
  10. Adhere to safety and security protocols to maintain the well-being of customers and employees.
  11. Assist in receiving and unpacking merchandise from deliveries.
  12. Help with inventory management, including conducting cycle counts and participating in annual inventory audits.
  13. Perform other duties as assigned by store management.
  14. Continuously strive to meet and exceed sales goals and customer service expectations.
  15. Maintain a professional and positive demeanor at all times, representing the company in a positive light.
Where is this job?
This job is located at San Diego, CA, USA
Job Qualifications
  • High School Diploma Or Equivalent Education Required.

  • Minimum Of 1-2 Years Of Experience In Retail Operations Or Customer Service.

  • Strong Communication And Interpersonal Skills.

  • Knowledge Of Sporting Goods And Outdoor Equipment Preferred.

  • Ability To Work Flexible Hours, Including Nights And Weekends.

Required Skills
  • Inventory Management

  • Time Management

  • Product knowledge

  • Problem Solving

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Organization

  • Sales Techniques

  • Retail Technology

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Operations Associate in San Diego, CA, USA is between $31,000 and $40,000 per year. This may vary depending on the specific company, location, and level of experience of the individual. Some factors that could affect salary include the size and success of the retail store, the employee's job duties and responsibilities, and the individual's qualifications and performance.

Additional Information
Dick’s Sporting Goods is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 14th, 2024
Apply BeforeJune 9th, 2026
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About Dick’s Sporting Goods

Dick's Sporting Goods, Inc. is an American sporting goods retail company, based in Coraopolis, Pennsylvania. The company was established by Richard "Dick" Stack in 1948, and has approximately 850 stores and 30,000 employees.

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