Dick’s Sporting Goods

Retail Golf Equipment Sales Associate

Dick’s Sporting Goods

Cincinnati, OH, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Dick's Sporting Goods, where we are passionate about providing the best equipment and gear for all types of athletes. We are currently seeking a highly motivated and customer-focused Retail Golf Equipment Sales Associate to join our team. As a member of our retail team, you will have the opportunity to share your passion for golf and help customers find the perfect equipment to improve their game. The ideal candidate will have a strong knowledge of golf equipment, excellent communication skills, and a commitment to providing exceptional customer service. If you are a team player with a love for the game of golf, we would love to have you join our team.

  1. Greet and welcome customers to the store in a friendly and professional manner.
  2. Provide exceptional customer service by actively listening to customers' needs and helping them find the perfect golf equipment.
  3. Maintain a thorough knowledge of all golf equipment and their features, including new products and technology.
  4. Assist customers in selecting the appropriate equipment based on their skill level and individual needs.
  5. Keep the sales floor clean, organized, and well-stocked to ensure a positive shopping experience for customers.
  6. Utilize sales techniques to upsell and cross-sell products, increasing overall sales and customer satisfaction.
  7. Process transactions accurately and efficiently, including handling cash, credit, and gift card payments.
  8. Collaborate with team members to achieve store sales goals and provide excellent customer service.
  9. Stay updated on industry trends and developments to be able to provide customers with the most current information.
  10. Continuously strive to improve personal knowledge and skills related to golf equipment and customer service.
  11. Handle customer complaints and concerns in a professional manner, escalating to management if necessary.
  12. Adhere to all store policies and procedures, including safety and loss prevention measures.
  13. Maintain a positive attitude and represent the company in a professional manner at all times.
  14. Assist with inventory management tasks such as receiving and restocking merchandise.
  15. Work collaboratively with other departments, such as the service and repair team, to ensure a seamless customer experience.
Where is this job?
This job is located at Cincinnati, OH, USA
Job Qualifications
  • Knowledge Of Golf Equipment: A Retail Golf Equipment Sales Associate Should Have Extensive Knowledge Of Golf Equipment, Including Clubs, Bags, Balls, And Other Accessories. This Will Enable Them To Effectively Assist Customers In Finding The Right Equipment For Their Needs.

  • Customer Service Skills: Excellent Customer Service Skills Are Essential For A Retail Golf Equipment Sales Associate. They Should Be Able To Greet And Engage Customers, Answer Questions, And Offer Product Recommendations In A Friendly And Professional Manner.

  • Sales Experience: Previous Experience In Sales, Specifically In The Retail Industry, Is Highly Desirable For This Role. A Retail Golf Equipment Sales Associate Should Have A Proven Track Record Of Meeting Sales Targets And Providing Excellent Customer Service.

  • Product Merchandising: The Ability To Effectively Merchandise Products Is Important For A Retail Golf Equipment Sales Associate. They Should Be Able To Create Visually Appealing Displays And Ensure That Products Are Well-Stocked And Organized On The Sales Floor.

  • Golfing Knowledge: While Not A Requirement, Having A Personal Interest Or Experience In Golfing Can Be Beneficial For A Retail Golf Equipment Sales Associate. This Will Allow Them To Better Understand And Relate To Customer Needs And Provide Personalized Recommendations.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Problem Solving

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Customer engagement

  • Attention

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Critical thinking

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Retail Golf Equipment Sales Associate in Cincinnati, OH, USA is $25,000 to $35,000 per year. However, this can vary depending on factors such as experience, commission opportunities, and the specific employer. Some sales associates may also receive additional benefits such as health insurance and employee discounts on golf equipment.

Additional Information
Dick’s Sporting Goods is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 14th, 2024
Apply BeforeJanuary 14th, 2026
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About Dick’s Sporting Goods

Dick's Sporting Goods, Inc. is an American sporting goods retail company, based in Coraopolis, Pennsylvania. The company was established by Richard "Dick" Stack in 1948, and has approximately 850 stores and 30,000 employees.

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