Dick’s Sporting Goods

Retail Equipment Services Lead

Dick’s Sporting Goods
Phoenix, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Dick's Sporting Goods, where our passion for sports and dedication to customer satisfaction are at the core of everything we do. We are currently seeking a highly motivated and experienced Retail Equipment Services Lead to join our team. As the leader of our retail equipment services department, you will play a crucial role in ensuring the quality and functionality of all equipment in our stores. This is an exciting opportunity for a customer-focused individual with strong leadership skills and a passion for the sporting goods industry. If you meet the qualifications listed below and are ready to take on a new challenge, we encourage you to apply for this role.

  1. Oversee the daily operations of the retail equipment services department, ensuring all tasks are completed efficiently and accurately.
  2. Lead and train a team of equipment service technicians, providing guidance and support to ensure high-quality work and exceptional customer service.
  3. Conduct regular inspections and maintenance of equipment to ensure it meets safety standards and is in good working condition.
  4. Develop and implement processes and procedures to improve efficiency and effectiveness of equipment services.
  5. Collaborate with store managers and other department leads to prioritize equipment needs and schedule services accordingly.
  6. Maintain accurate records of equipment inventory, repairs, and maintenance.
  7. Communicate with customers to provide updates on equipment services and address any concerns or issues.
  8. Manage equipment service budget and make recommendations for cost-saving measures.
  9. Stay up-to-date on industry trends and advancements in equipment to ensure the store is offering the best and most current products to customers.
  10. Promote a positive and professional work environment, fostering teamwork and a strong customer-focused culture.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications

  • Experience In Retail Equipment Maintenance: The Ideal Candidate Should Have A Minimum Of 3-5 Years Of Experience In Maintaining And Repairing Retail Equipment, Such As Cash Registers, Scanners, And Computer Systems.

  • Strong Technical Skills: The Retail Equipment Services Lead Should Possess A Strong Technical Aptitude And Be Able To Troubleshoot And Resolve Complex Equipment Issues. Knowledge Of Various Operating Systems And Software Programs Is Also Required.

  • Leadership Experience: This Role Requires A Candidate With Proven Leadership Skills And Experience Managing A Team. The Retail Equipment Services Lead Will Be Responsible For Overseeing A Team Of Technicians And Ensuring Efficient And Effective Equipment Maintenance.

  • Excellent Communication Skills: The Ability To Communicate Clearly And Effectively Is Crucial In This Role As The Retail Equipment Services Lead Will Be Required To Liaise With Various Departments, Vendors, And Customers. Strong Written And Verbal Communication Skills Are Essential.

  • Attention To Detail And Time Management: The Retail Equipment Services Lead Should Have Excellent Attention To Detail To Ensure That All Equipment Is Properly Maintained And Functioning. They Should Also Have Strong Time Management Skills To Prioritize Tasks And Meet Deadlines In A Fast-Paced Retail Environment.

Required Skills

  • Inventory Management

  • Communication

  • Time Management

  • customer service

  • Quality Control

  • equipment maintenance

  • Team Leadership

  • staff training

  • Technical Troubleshooting

  • Equipment repair

  • retail operations

  • Problem

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Equipment Services Lead in Phoenix, AZ, USA is between $35,000 and $50,000 per year. This may vary based on the specific company, experience level, and additional skills and qualifications of the individual.

Additional Information
Dick’s Sporting Goods is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 14th, 2024
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
Reposted
See an issue with this job? Report it to us

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

Upload
About Dick’s Sporting Goods

Dick's Sporting Goods, Inc. is an American sporting goods retail company, based in Coraopolis, Pennsylvania. The company was established by Richard "Dick" Stack in 1948, and has approximately 850 stores and 30,000 employees.

Frequently asked questions
More Jobs From Dick’s Sporting Goods

View All Dick’s Sporting Goods jobs

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started