Retail Equipment Services Lead

Hello potential Retail Equipment Services Lead at Dick's Sporting Goods! Are you passionate about providing exceptional customer service and have a strong background in retail equipment services? If so, we are looking for a motivated and knowledgeable individual to join our team. As a Retail Equipment Services Lead, you will play a vital role in ensuring our customers have a seamless and enjoyable shopping experience. We are seeking a candidate with a positive attitude, excellent communication skills, and a minimum of 2 years of experience in retail equipment services. If you are ready to take the next step in your career and join a dynamic and growing company, we would love to hear from you.

1. Oversee and manage all aspects of the retail equipment services department, including scheduling, training, and performance evaluations.
2. Ensure all equipment is properly serviced, maintained, and available for customer use.
3. Provide exceptional customer service by addressing and resolving any equipment-related issues or concerns.
4. Monitor inventory levels and place orders for necessary supplies and parts.
5. Collaborate with other departments to ensure a seamless shopping experience for customers.
6. Stay up-to-date on industry trends and advancements in retail equipment services.
7. Train and mentor new team members on proper equipment handling and maintenance procedures.
8. Maintain accurate records and documentation for all equipment services.
9. Communicate effectively with customers, team members, and management regarding any equipment-related issues or updates.
10. Implement and maintain safety protocols and procedures for equipment handling and maintenance.
11. Identify and recommend improvements to enhance the overall efficiency and effectiveness of the retail equipment services department.
12. Lead by example and uphold company values and standards at all times.
13. Assist in the development and implementation of promotional and marketing strategies for the retail equipment services department.
14. Stay organized and prioritize tasks to ensure timely completion of all equipment services.
15. Adhere to all company policies and procedures, including those related to safety and customer service.

According to JobzMall, the average salary range for a Retail Equipment Services Lead in Modesto, CA, USA is $35,000 - $50,000 per year. However, this can vary depending on the specific company, experience level, and other factors. It is always best to research the specific company and job listing for more accurate salary information.

Dick's Sporting Goods, Inc. is an American sporting goods retail company, based in Coraopolis, Pennsylvania. The company was established by Richard "Dick" Stack in 1948, and has approximately 850 stores and 30,000 employees.