Retail Customer Service Specialist

Welcome to Dick's Sporting Goods, where we are dedicated to providing high-quality products and exceptional customer service to all of our customers. As a Retail Customer Service Specialist, you will play a crucial role in creating a positive and enjoyable shopping experience for our customers. We are looking for individuals who are passionate about sports and customer service, and who are eager to join our team. If you have a strong attention to detail, excellent communication skills, and a friendly and helpful attitude, we would love to hear from you. Join us at Dick's Sporting Goods and be a part of a team that is committed to helping our customers achieve their athletic goals.

1. Greet and welcome customers to the store with a friendly and helpful attitude.
2. Provide exceptional customer service by assisting customers with their inquiries and purchases.
3. Demonstrate a strong knowledge of the store's products and services to effectively assist customers.
4. Maintain a clean and organized store environment to enhance the shopping experience for customers.
5. Process customer transactions accurately and efficiently.
6. Proactively monitor inventory levels and assist with restocking products on the sales floor.
7. Collaborate with other team members to ensure a smooth and efficient store operation.
8. Resolve customer complaints and concerns in a timely and professional manner.
9. Continuously strive to improve customer satisfaction by seeking and implementing customer feedback.
10. Stay up-to-date on current promotions, sales, and store policies to effectively communicate information to customers.
11. Adhere to company safety and security regulations to ensure a safe shopping environment for customers and employees.
12. Attend training sessions and meetings to continuously improve customer service skills and product knowledge.
13. Utilize store systems and technology to efficiently process customer transactions and inquiries.
14. Demonstrate a positive and professional attitude towards customers and fellow team members at all times.
15. Follow company guidelines and procedures to maintain a high standard of customer service.

According to JobzMall, the average salary range for a Retail Customer Service Specialist in Portland, OR, USA is between $28,000 and $36,000 per year. However, this can vary depending on the specific company, experience level, and other factors. Some individuals in this role may earn more or less than this average range.

Dick's Sporting Goods, Inc. is an American sporting goods retail company, based in Coraopolis, Pennsylvania. The company was established by Richard "Dick" Stack in 1948, and has approximately 850 stores and 30,000 employees.