Dick’s Sporting Goods

Retail Bike Technician

Dick’s Sporting Goods

Tempe, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

"Join the team at Dick's Sporting Goods as a Retail Bike Technician and put your passion for cycling into action. As a member of our dynamic and customer-focused team, you will have the opportunity to share your knowledge and expertise with fellow bike enthusiasts. From assembling and repairing bikes to providing exceptional customer service, you will play a crucial role in enhancing the biking experience for our customers. We are seeking individuals with a strong mechanical aptitude, excellent communication skills, and a genuine passion for biking. If you are ready to be a part of a fast-paced and exciting environment, then we want to hear from you!"

  1. Assemble and repair bikes in a timely and efficient manner.
  2. Utilize your knowledge and expertise in the cycling industry to assist customers with their bike-related needs.
  3. Provide exceptional customer service by actively listening to customers and addressing their concerns.
  4. Maintain a clean and organized workspace.
  5. Educate customers on bike maintenance and safety.
  6. Stay up to date on current industry trends and product knowledge.
  7. Collaborate with team members to ensure a positive and seamless customer experience.
  8. Actively participate in store events and promotions to promote the biking department.
  9. Use strong communication skills to effectively interact with customers and team members.
  10. Demonstrate a passion for biking and share your enthusiasm with customers and team members.
  11. Troubleshoot and solve complex bike-related problems.
  12. Continuously strive to improve the customer experience and provide feedback to management on ways to enhance the department.
  13. Follow all safety protocols and procedures to ensure a safe work environment.
  14. Maintain a positive attitude and work ethic at all times.
  15. Be adaptable and willing to take on additional tasks as needed to support the team and store operations.
Where is this job?
This job is located at Tempe, AZ, USA
Job Qualifications
  • Knowledge Of Bicycles And Maintenance: A Retail Bike Technician At Dick’s Sporting Goods Must Possess A Thorough Understanding Of Different Types Of Bicycles And Their Components, As Well As The Ability To Perform Maintenance And Repairs.

  • Technical Skills: The Ideal Candidate Should Be Proficient In Using Various Bike Tools And Equipment, As Well As Possess The Ability To Troubleshoot And Diagnose Mechanical Issues.

  • Customer Service Skills: As A Retail Bike Technician, The Individual Must Have Excellent Communication And Interpersonal Skills To Assist Customers With Their Bike Needs And Provide Exceptional Customer Service.

  • Physical Fitness: This Job Requires The Ability To Stand, Bend, Lift, And Move Heavy Bicycles And Equipment. A Retail Bike Technician Should Be Physically Fit And Able To Perform These Tasks Comfortably.

  • Team Player: The Candidate Should Be A Team Player And Work Collaboratively With Other Technicians And Store Associates To Ensure All Bike Services Are Completed Efficiently And On Time. They Should Also Be Able To Take Direction And Work Well In A Fast-Paced Environment.

Required Skills
  • Inventory Management

  • Troubleshooting

  • Communication

  • Sales

  • Time Management

  • Product knowledge

  • customer service

  • Assembly

  • Technical Knowledge

  • Repair

  • Safety Procedures

  • Bike Maintenance

Soft Skills
  • Communication

  • Conflict Resolution

  • Decision Making

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Bike Technician in Tempe, AZ, USA is $25,000 to $34,000 per year. However, this can vary depending on factors such as experience, location, and the specific company or bike shop the technician is employed at. Some experienced bike technicians may earn higher salaries, while entry-level technicians may earn lower salaries. Additionally, certain bike shops may offer additional benefits or commission opportunities that can also affect the overall salary for a bike technician in Tempe, AZ.

Additional Information
Dick’s Sporting Goods is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 14th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Dick’s Sporting Goods

Dick's Sporting Goods, Inc. is an American sporting goods retail company, based in Coraopolis, Pennsylvania. The company was established by Richard "Dick" Stack in 1948, and has approximately 850 stores and 30,000 employees.

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