Retail Bike Technician
Welcome to Dick's Sporting Goods, where we are passionate about providing our customers with the best cycling experience possible. As a Retail Bike Technician, you will play a vital role in ensuring that our customers' bikes are expertly assembled, maintained, and repaired. We are seeking individuals who are knowledgeable, skilled, and enthusiastic about all things cycling. If you are a customer-oriented technician with a love for bikes, we want you on our team!
- Assemble and maintain customer bikes according to manufacturer specifications and company standards
- Perform quality checks on all assembled bikes to ensure they are safe and ready for use
- Diagnose and repair any issues with customer bikes, including but not limited to brakes, gears, and tires
- Provide exceptional customer service by assisting customers with questions and concerns regarding their bikes
- Educate customers on proper bike maintenance and care to prolong the life of their bikes
- Keep up-to-date with industry trends, new products, and advancements in bike technology
- Maintain a clean and organized work area, including the bike assembly and repair station
- Communicate effectively with team members and management regarding inventory needs and customer feedback
- Adhere to all safety protocols and procedures while assembling and repairing bikes
- Continuously strive to improve and expand technical skills and knowledge related to bike assembly and repair.
Knowledge Of Bike Mechanics: A Retail Bike Technician At Dick's Sporting Goods Must Have A Thorough Understanding Of Bike Mechanics And Be Able To Troubleshoot And Repair Various Bike Issues.
Customer Service Skills: This Role Requires Strong Customer Service Skills To Assist Customers With Their Bike Purchases And Provide Them With Expert Advice On Maintenance And Repair.
Bike Assembly Experience: The Ideal Candidate Should Have Experience Assembling And Disassembling Different Types Of Bikes, Including Mountain Bikes, Road Bikes, And Hybrid Bikes.
Attention To Detail: As A Retail Bike Technician, Attention To Detail Is Crucial To Ensure That Bikes Are Properly Assembled And Repaired According To Manufacturer Specifications.
Physical Fitness: This Job Requires Physical Fitness As It Involves Lifting And Moving Heavy Bikes And Equipment, As Well As Standing For Long Periods Of Time While Assisting Customers.
Inventory Management
Troubleshooting
Communication
Sales
Time Management
customer service
Maintenance
Repair
Diagnostics
Safety Procedures
Equipment Knowledge
Bike Assembly
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Bike Technician in Chicago, IL, USA is $23,000-$35,000 per year. However, this can vary depending on factors such as experience, location, and the specific company or bike shop the technician works for. Some technicians may also receive bonuses or commissions based on their sales or performance, which can increase their overall salary.
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Dick's Sporting Goods, Inc. is an American sporting goods retail company, based in Coraopolis, Pennsylvania. The company was established by Richard "Dick" Stack in 1948, and has approximately 850 stores and 30,000 employees.
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