Retail - Bike Technician
Are you passionate about cycling and have a knack for fixing bikes? Do you have a strong attention to detail and a desire to provide exceptional customer service? If so, we have an exciting opportunity for you! Join our team at Dick's Sporting Goods as a Retail Bike Technician and be a part of a dynamic and fast-paced environment. As a Bike Technician, you will play a crucial role in helping our customers maintain and repair their bikes, ensuring their safety and satisfaction. We are looking for individuals with technical expertise, excellent communication skills, and a friendly attitude. If this sounds like you, read on to learn more about this exciting position!
- Conduct bike repairs and maintenance for customers in a timely and efficient manner.
- Assess and diagnose bike issues accurately and recommend appropriate solutions.
- Keep up-to-date with the latest bike technology and industry trends.
- Educate customers on proper bike maintenance and care.
- Provide exceptional customer service and address any concerns or questions regarding bike repairs.
- Ensure all repairs and services are completed to company standards and policies.
- Maintain a clean and organized work area.
- Order and maintain inventory of bike parts and tools.
- Collaborate with other team members to ensure efficient and effective operations.
- Stay updated on store promotions and sales to provide customers with the best options for their bike needs.
- Meet and exceed sales goals by offering additional services or products to customers.
- Follow all safety protocols and procedures to ensure a safe working environment.
- Train and mentor new team members on bike repair techniques and customer service.
- Keep accurate records of all repairs and services performed.
- Continuously seek opportunities for improvement and provide feedback to management.
Knowledge Of Bicycle Maintenance: A Successful Candidate Should Have A Strong Understanding Of Bicycle Maintenance And Repair, Including Skills Such As Wheel Truing, Brake Adjustments, And Gear Tuning.
Familiarity With Bike Brands And Components: An Ideal Candidate Should Have Knowledge Of Different Bike Brands And Their Components, As Well As The Ability To Recommend Appropriate Products To Customers Based On Their Needs.
Customer Service Skills: As A Retail Position, Strong Customer Service Skills Are Essential. A Bike Technician Should Be Able To Communicate Effectively With Customers, Understand Their Needs, And Provide Helpful And Friendly Service.
Attention To Detail: Bicycle Maintenance Requires A High Level Of Attention To Detail, As Even Small Mistakes Can Affect The Performance And Safety Of A Bike. A Successful Candidate Should Demonstrate A Strong Eye For Detail And The Ability To Follow Procedures Accurately.
Physical Stamina: The Job Of A Bike Technician Can Be Physically Demanding, As It Often Involves Standing For Long Periods, Lifting And Moving Heavy Objects, And Performing Repetitive Tasks. A Qualified Candidate Should Have The Physical Stamina And Dexterity To Handle These Tasks Effectively.
Inventory Management
Troubleshooting
Time Management
Product knowledge
Attention to detail
customer service
Assembly
Maintenance
Teamwork
Safety compliance
Diagnostics
Bike Repair
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail - Bike Technician in Scottsdale, AZ, USA is $22,000 - $37,000 per year. This can vary based on factors such as location, experience, and the specific company or store the individual is employed at. Additionally, benefits and bonuses may also impact the overall salary range.
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Dick's Sporting Goods, Inc. is an American sporting goods retail company, based in Coraopolis, Pennsylvania. The company was established by Richard "Dick" Stack in 1948, and has approximately 850 stores and 30,000 employees.
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