Dick’s Sporting Goods

Retail Bike Technician

Dick’s Sporting Goods

Sunnyvale, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Attention all bike enthusiasts! Do you have a passion for cycling and a knack for fixing and maintaining bikes? If so, we have an exciting opportunity for you to join our team as a Retail Bike Technician at Dick's Sporting Goods. As a leading retailer in the sporting goods industry, we are looking for individuals who are knowledgeable, detail-oriented, and customer-focused. If you possess these qualities and have experience in bike mechanics, we encourage you to apply for this position. Join us in providing top-notch service to our customers and helping them achieve their cycling goals.

  1. Perform routine maintenance and repairs on a wide range of bikes, including road bikes, mountain bikes, and hybrid bikes.
  2. Demonstrate extensive knowledge of bike mechanics and components, and stay updated on industry trends and developments.
  3. Diagnose and troubleshoot mechanical issues, and provide efficient and effective solutions.
  4. Communicate with customers to understand their needs and provide recommendations for bike repairs, upgrades, and accessories.
  5. Ensure all bikes are assembled correctly and in accordance with safety standards.
  6. Keep track of inventory and order necessary bike parts and tools.
  7. Maintain a clean and organized workspace and ensure all tools and equipment are properly maintained.
  8. Assist with bike sales and provide excellent customer service, including answering questions and providing product knowledge.
  9. Educate customers on bike maintenance and safety practices.
  10. Stay up-to-date on store policies and procedures, and adhere to them at all times.
  11. Collaborate with team members and store management to achieve sales goals and provide a positive shopping experience for customers.
  12. Continuously strive to improve the quality of service and repair work.
  13. Adhere to all safety protocols to ensure a safe working environment for yourself and others.
  14. Maintain a professional and positive attitude at all times.
  15. Act as a brand ambassador for Dick's Sporting Goods and its cycling products and services.
Where is this job?
This job is located at Sunnyvale, CA, USA
Job Qualifications
  • Knowledge Of Bicycle Maintenance And Repair: A Retail Bike Technician At Dick’s Sporting Goods Should Have A Thorough Understanding Of Bicycle Maintenance And Repair Techniques, Including Wheel Truing, Brake Adjustments, And Drivetrain Maintenance.

  • Customer Service Skills: Excellent Customer Service Skills Are Essential For A Retail Bike Technician. They Should Be Able To Communicate Effectively With Customers, Understand Their Needs, And Provide Solutions To Any Bike-Related Issues.

  • Technical Expertise: A Retail Bike Technician Should Have A Strong Technical Background And Be Familiar With Various Types Of Bicycles, Their Components, And How To Troubleshoot And Fix Common Problems.

  • Attention To Detail: Attention To Detail Is Crucial For A Retail Bike Technician, As They Will Be Responsible For Inspecting And Assessing The Condition Of Bikes, Identifying Any Potential Issues, And Ensuring That Each Bike Is In Top Working Condition.

  • Team Player: A Retail Bike Technician Should Be A Team Player Who Can Work Collaboratively With Other Technicians And Sales Associates. They Should Also Be Able To Take Direction From Supervisors And Work Efficiently In A Fast-Paced Retail Environment.

Required Skills
  • Inventory Management

  • Troubleshooting

  • Communication

  • Time Management

  • customer service

  • Maintenance

  • Sales skills

  • Technical Knowledge

  • Repair

  • Safety Procedures

  • Bike Assembly

  • Bike Fitting

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Bike Technician in Sunnyvale, CA, USA is between $30,000-$40,000 per year. This can vary depending on experience, location, and specific job duties. Some technicians may also receive additional benefits such as health insurance, retirement plans, and bonuses.

Additional Information
Dick’s Sporting Goods is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 14th, 2024
Apply BeforeMay 22nd, 2025
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About Dick’s Sporting Goods

Dick's Sporting Goods, Inc. is an American sporting goods retail company, based in Coraopolis, Pennsylvania. The company was established by Richard "Dick" Stack in 1948, and has approximately 850 stores and 30,000 employees.

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