Dick’s Sporting Goods

Retail Bike Technician

Dick’s Sporting Goods
Austin, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the world of sports and outdoor adventures! At Dick’s Sporting Goods, we are seeking passionate and knowledgeable individuals to join our team as Retail Bike Technicians. As a Retail Bike Technician, you will be responsible for providing exceptional customer service and expertise in all things related to bikes and cycling. We are looking for individuals who are skilled in bike maintenance and repairs, have a strong attention to detail, and are enthusiastic about sharing their love for bikes with others. Join us and become a part of a dynamic team that is dedicated to helping customers find the perfect bike for their needs.

  1. Provide exceptional customer service to all customers interested in bikes and cycling.
  2. Demonstrate a strong knowledge and expertise in bike maintenance and repairs.
  3. Conduct bike fittings and provide recommendations for the perfect bike based on the customer's needs.
  4. Perform routine maintenance and repairs on bikes as needed.
  5. Keep up-to-date with new bike technology and trends in the cycling industry.
  6. Educate customers on proper bike care and maintenance.
  7. Assist with inventory management and ordering of bike parts and accessories.
  8. Ensure a clean and organized workspace and sales floor.
  9. Collaborate with team members and managers to achieve sales goals and provide excellent customer experiences.
  10. Attend training sessions and workshops to continuously improve knowledge and skills.
  11. Follow all safety protocols and procedures when working with bikes and equipment.
  12. Act as a brand ambassador for Dick's Sporting Goods by embodying the company's values and promoting a positive image.
  13. Proactively seek out opportunities to enhance the customer experience and drive sales.
  14. Communicate effectively with customers and team members to address any concerns or issues.
  15. Maintain a positive and professional attitude at all times.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications

  • Knowledge Of Bicycle Mechanics: A Retail Bike Technician At Dick’s Sporting Goods Should Have A Strong Understanding Of Bike Mechanics, Including How To Assemble, Repair, And Maintain Various Types Of Bikes.

  • Customer Service Skills: As A Retail Bike Technician, You Will Be Interacting With Customers On A Daily Basis. Therefore, Having Excellent Customer Service Skills, Such As Being Friendly, Helpful, And Patient, Is Essential For This Role.

  • Attention To Detail: Bike Technicians Need To Be Detail-Oriented In Order To Properly Diagnose And Fix Any Issues With The Bikes. This Includes Checking And Adjusting Components Such As Brakes, Gears, And Tires.

  • Ability To Work In A Fast-Paced Environment: Dick’s Sporting Goods Is A Busy Retail Environment, Especially During Peak Seasons. As A Bike Technician, You Should Be Able To Work Efficiently And Effectively In A Fast-Paced Environment While Still Maintaining A High Level Of Quality In Your Work.

  • Physical Stamina: This Job Requires Physical Stamina As You Will Be Standing, Walking, And Bending For Long Periods Of Time. You May Also Need To Lift And Move Heavy Bikes And Equipment. Therefore, Having Good Physical Fitness And Stamina Is Important For This Role.

Required Skills

  • Inventory

  • customer service

  • Brake Adjustment

  • Tire Changing

  • Bike Assembly

  • Wheel Truing

  • Bike Fitting

  • Gear Tuning

  • Suspension Setup

  • Wheel Building

  • Bike Repair

  • Bicycle Maintenance

Soft Skills

  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Retail Bike Technician in Austin, TX, USA is $24,000 - $35,000 per year. However, this can vary based on the specific company, location, experience level, and other factors.

Additional Information
Dick’s Sporting Goods is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 14th, 2024
Apply BeforeJuly 8th, 2026
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About Dick’s Sporting Goods

Dick's Sporting Goods, Inc. is an American sporting goods retail company, based in Coraopolis, Pennsylvania. The company was established by Richard "Dick" Stack in 1948, and has approximately 850 stores and 30,000 employees.

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