Retail Bike Technician
Are you passionate about all things bikes? Do you have a knack for fixing, tuning, and maintaining them? If so, we have the perfect opportunity for you! Dick's Sporting Goods is looking for a skilled and enthusiastic Retail Bike Technician to join our team. As a Bike Technician, you will play a crucial role in ensuring our customers have the best biking experience possible. From assembling new bikes to providing top-notch repairs and maintenance services, your expertise and attention to detail will make a significant impact on our customers' satisfaction. So, if you have a love for bikes and a strong mechanical background, we would love to hear from you!
- Assemble new bikes according to manufacturer's instructions and company standards.
- Perform routine maintenance and tune-ups on customer bikes.
- Diagnose and repair bike issues, including brake adjustments, gear adjustments, and tire changes.
- Maintain a clean and organized work area.
- Provide excellent customer service by answering questions and offering recommendations on bike products and services.
- Keep up-to-date with industry trends and advancements in bike technology.
- Follow proper safety procedures when handling and working on bikes.
- Communicate effectively with customers and team members regarding bike services and repairs.
- Maintain accurate records of bike services and repairs completed.
- Ensure all bikes are properly tagged and ready for pick-up by customers.
- Collaborate with sales team to ensure timely and efficient delivery of bike services.
- Assist in inventory management, including ordering and restocking bike parts and accessories.
- Train and mentor new bike technicians as needed.
- Adhere to company policies and procedures at all times.
- Continuously strive to improve bike services and repair processes to enhance customer satisfaction.
Knowledge And Experience In Bike Assembly And Maintenance: The Ideal Candidate Should Have A Strong Understanding Of Bike Components, Assembly Techniques, And Repair Processes.
Customer Service Skills: As A Retail Bike Technician, The Candidate Will Be Interacting With Customers On A Daily Basis, So Excellent Communication And Customer Service Skills Are Essential.
Technical Expertise: The Candidate Should Have A Thorough Understanding Of Bike Mechanics And Be Comfortable Using Various Tools And Equipment To Perform Repairs And Adjustments.
Attention To Detail: A Retail Bike Technician Must Be Detail-Oriented And Able To Perform Thorough Inspections And Identify Potential Issues With Bikes.
Time Management And Multitasking Abilities: In A Fast-Paced Retail Environment, The Candidate Must Be Able To Manage Their Time Effectively And Handle Multiple Tasks Simultaneously, Such As Performing Repairs While Assisting Customers.
Inventory Management
Troubleshooting
customer service
Sales Experience
Technical Knowledge
Safety Protocols
Bike Maintenance
Repair Services
Wheel Truing
Bicycle Assembly
Equipment Tuning
Communication
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
Empathy
Resilience
According to JobzMall, the average salary range for a Retail Bike Technician in Santa Monica, CA, USA is $35,000 - $45,000 per year. This can vary depending on the specific job responsibilities, experience level, and employer. Some employers may also offer additional benefits such as commission or bonuses.
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Dick's Sporting Goods, Inc. is an American sporting goods retail company, based in Coraopolis, Pennsylvania. The company was established by Richard "Dick" Stack in 1948, and has approximately 850 stores and 30,000 employees.
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