Dick’s Sporting Goods

Retail Baseball Ambassador

Dick’s Sporting Goods

Chicago, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the team at Dick's Sporting Goods! We are currently seeking a passionate and knowledgeable Retail Baseball Ambassador to join our team. As a Retail Baseball Ambassador, you will have the opportunity to share your love and expertise for the game of baseball with our customers. We are looking for individuals who have a deep understanding of the sport, excellent communication skills, and a strong customer service mindset. If you have a passion for baseball and enjoy helping others, we want to hear from you!

  1. Greet and welcome customers to the store with a friendly and professional demeanor.
  2. Utilize expert knowledge of the game of baseball to provide exceptional customer service and assist customers in finding the right products.
  3. Act as a brand ambassador for Dick's Sporting Goods, promoting the store and its products to customers.
  4. Engage customers in conversations about baseball, providing knowledge and insights to enhance their shopping experience.
  5. Assist in maintaining the store's visual merchandising standards, ensuring a welcoming and organized environment for customers.
  6. Utilize effective communication skills to build rapport with customers and provide them with personalized recommendations.
  7. Stay up-to-date on current trends, products, and technology in the world of baseball to better assist customers.
  8. Collaborate with team members to ensure efficient and effective store operations.
  9. Handle customer inquiries, complaints, and returns in a professional and timely manner.
  10. Continuously strive to meet and exceed sales goals and provide exceptional customer service.
  11. Attend training sessions and team meetings to stay informed on store policies and procedures.
  12. Maintain a positive attitude and promote a team-oriented work environment.
  13. Proactively identify areas of improvement and make suggestions to enhance the customer experience.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • In-Depth Knowledge Of Baseball Equipment And Apparel: A Retail Baseball Ambassador Should Have A Deep Understanding Of The Products Being Sold At Dick's Sporting Goods, Specifically Related To Baseball. This Includes Knowledge Of Different Brands, Product Features, And Pricing.

  • Strong Customer Service Skills: As A Representative Of Dick's Sporting Goods, A Retail Baseball Ambassador Should Have Excellent Customer Service Skills. This Includes Being Friendly, Approachable, And Knowledgeable, As Well As Being Able To Handle Customer Inquiries And Complaints Effectively.

  • Sales Experience: A Retail Baseball Ambassador Should Have Previous Experience In Retail Sales, Preferably In A Sports-Related Setting. This Includes Being Able To Identify Customer Needs, Make Product Recommendations, And Close Sales.

  • Passion For Baseball: It Is Important For A Retail Baseball Ambassador To Have A Genuine Passion For The Sport Of Baseball. This Will Not Only Help In Providing Knowledgeable And Enthusiastic Customer Service, But Also In Promoting And Representing The Brand.

  • Availability To Work Flexible Hours: Dick's Sporting Goods Operates During Evenings, Weekends, And Holidays, So A Retail Baseball Ambassador Should Be Willing And Able To Work During These Times. This Includes Being Able To Work A Variety Of Shifts And Being Flexible With Scheduling Changes.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Attention to detail

  • Problem Solving

  • customer service

  • Visual merchandising

  • Teamwork

  • Adaptability

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Baseball Ambassador in Chicago, IL, USA is between $25,000 - $40,000 per year. This may vary depending on factors such as experience, job responsibilities, and the specific company or organization they are working for.

Additional Information
Dick’s Sporting Goods is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 14th, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Dick’s Sporting Goods

Dick's Sporting Goods, Inc. is an American sporting goods retail company, based in Coraopolis, Pennsylvania. The company was established by Richard "Dick" Stack in 1948, and has approximately 850 stores and 30,000 employees.

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