Dick’s Sporting Goods

Retail Baseball Ambassador

Dick’s Sporting Goods

Sunnyvale, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Dick's Sporting Goods, the ultimate destination for all things sports and outdoors! We are currently seeking a passionate and knowledgeable Retail Baseball Ambassador to join our team and serve as a brand advocate for our baseball department. As an ambassador, you will have the opportunity to share your love for the game with our customers and provide exceptional service while representing our brand. If you have a deep understanding of baseball, strong customer service skills, and a positive attitude, we want to hear from you! Join us in our mission to inspire and enable athletes to achieve their personal best.

  1. Serve as a brand ambassador for the baseball department, representing the company and its values to customers.
  2. Share knowledge and passion for the game of baseball with customers, providing exceptional service and creating a positive shopping experience.
  3. Demonstrate excellent customer service skills, including actively listening to customers, answering questions, and addressing any concerns or issues.
  4. Utilize extensive knowledge of baseball equipment, rules, and terminology to assist customers in finding the best products for their needs.
  5. Stay up-to-date on current trends and advancements in the world of baseball to provide customers with the most relevant and accurate information.
  6. Create and maintain a welcoming and inclusive environment for all customers, regardless of their skill level or experience with the game.
  7. Collaborate with team members to ensure the baseball department is well-stocked, organized, and visually appealing for customers.
  8. Actively promote and up-sell products, services, and promotions to customers in order to drive sales and meet department goals.
  9. Attend training sessions and product knowledge workshops to continually improve knowledge and skills related to the job.
  10. Uphold company policies and procedures, including safety and loss prevention measures, to ensure a safe and secure environment for customers and employees.
Where is this job?
This job is located at Sunnyvale, CA, USA
Job Qualifications
  • Extensive Knowledge Of Baseball Equipment And Apparel: A Retail Baseball Ambassador At Dick’s Sporting Goods Should Have A Deep Understanding Of The Different Types Of Baseball Equipment And Apparel Available, Including Their Features And Benefits. This Knowledge Will Help Them Guide Customers Towards The Right Products For Their Needs.

  • Excellent Customer Service Skills: As A Representative Of Dick’s Sporting Goods, A Retail Baseball Ambassador Should Possess Excellent Customer Service Skills. This Includes Being Approachable, Friendly, And Attentive To Customers' Needs, As Well As Being Able To Handle Any Customer Complaints Or Issues In A Professional Manner.

  • Strong Communication Skills: Clear And Effective Communication Is Crucial For A Retail Baseball Ambassador To Be Able To Assist Customers In Finding The Right Products. They Should Be Able To Explain Product Features, Provide Recommendations, And Answer Any Questions Customers May Have.

  • Sales Experience: The Role Of A Retail Baseball Ambassador Involves Promoting And Selling Products To Customers. Therefore, Candidates Should Have Previous Experience In Sales And Be Comfortable With Meeting Sales Targets And Upselling Products To Customers.

  • Passion For Baseball: This Position Requires A Genuine Love And Passion For The Sport Of Baseball. A Retail Baseball Ambassador Should Have A Good Understanding Of The Game And Be Able To Share Their Knowledge And Enthusiasm With Customers. This Will Help Create A Positive Shopping Experience And Build Customer Loyalty For Dick’s Sporting Goods.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Interpersonal skills

  • Attention to detail

  • customer service

  • Merchandising

  • Teamwork

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Baseball Ambassador in Sunnyvale, CA, USA is $40,000-$50,000 per year. This may vary depending on the specific job responsibilities, experience level, and the company's compensation structure. Some companies may also offer additional benefits such as bonuses, commissions, and health insurance.

Additional Information
Dick’s Sporting Goods is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 14th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Dick’s Sporting Goods

Dick's Sporting Goods, Inc. is an American sporting goods retail company, based in Coraopolis, Pennsylvania. The company was established by Richard "Dick" Stack in 1948, and has approximately 850 stores and 30,000 employees.

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