Dick’s Sporting Goods

Retail Baseball Ambassador

Dick’s Sporting Goods

Englewood, CO, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about baseball and love sharing your knowledge and enthusiasm with others? Do you have a knack for building relationships and creating a welcoming and inclusive environment? If so, we have the perfect opportunity for you to combine your love for the sport with your exceptional customer service skills as a Retail Baseball Ambassador at Dick's Sporting Goods.In this role, you will be the face of our baseball department, engaging with customers and providing expert product knowledge and personalized recommendations. As a knowledgeable and enthusiastic ambassador, you will inspire and educate customers, fostering a love for the game and building lasting connections. To excel in this role, you should have a deep understanding of baseball equipment and apparel, excellent communication skills, and a passion for delivering exceptional customer service. If this sounds like you, we can't wait to hear from you!

  1. Act as the face of the baseball department at Dick's Sporting Goods, engaging with customers and representing the brand in a positive and enthusiastic manner.
  2. Utilize expert knowledge of baseball equipment and apparel to provide personalized recommendations and advice to customers.
  3. Foster a welcoming and inclusive environment for customers of all ages and skill levels, creating a positive and enjoyable shopping experience.
  4. Build strong relationships with customers, using exceptional communication skills to effectively educate and inspire them about the sport of baseball.
  5. Continuously seek to enhance product knowledge and stay up-to-date on industry trends and advancements in order to provide the best possible service to customers.
  6. Demonstrate a passion for delivering exceptional customer service, going above and beyond to exceed customer expectations and create a loyal customer base.
  7. Collaborate with other team members and departments to ensure a cohesive and seamless customer experience.
  8. Maintain a clean and organized sales floor, ensuring all products are properly displayed and stocked.
  9. Adhere to company policies and procedures, including but not limited to cash handling, returns, and exchanges.
  10. Act as an ambassador for the company, promoting the brand and its values both in-store and within the community.
Where is this job?
This job is located at Englewood, CO, USA
Job Qualifications
  • Extensive Knowledge And Passion For Baseball: A Retail Baseball Ambassador At Dick's Sporting Goods Should Have A Deep Understanding And Love For The Sport Of Baseball. This Includes Knowledge Of Current Players, Teams, And Equipment.

  • Excellent Customer Service Skills: As A Retail Baseball Ambassador, You Will Be Interacting With Customers On A Daily Basis. It Is Crucial To Have Exceptional Customer Service Skills, Including The Ability To Listen To And Address Customer Needs And Concerns.

  • Sales Experience: The Main Goal Of A Retail Baseball Ambassador Is To Promote And Sell Baseball-Related Products At Dick's Sporting Goods. Therefore, Having Previous Sales Experience, Especially In A Retail Setting, Is Highly Desirable For This Position.

  • Strong Communication Skills: A Retail Baseball Ambassador Should Be Able To Effectively Communicate With Both Customers And Team Members. This Includes Being Able To Explain Product Features And Benefits, As Well As Being Able To Work Well In A Team Environment.

  • Flexibility And Adaptability: Working In A Retail Environment Can Be Fast-Paced And Ever-Changing. A Retail Baseball Ambassador Should Be Able To Adapt To Changing Situations And Be Flexible With Their Schedule, Including Working Weekends And Holidays.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Critical thinking

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Baseball Ambassador in Englewood, CO, USA is $35,000 - $45,000 per year. This can vary depending on factors such as experience, skills, and the specific company or organization the individual is working for. Additionally, commission and bonuses may also be included in the overall compensation package for this role.

Additional Information
Dick’s Sporting Goods is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 14th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Dick’s Sporting Goods

Dick's Sporting Goods, Inc. is an American sporting goods retail company, based in Coraopolis, Pennsylvania. The company was established by Richard "Dick" Stack in 1948, and has approximately 850 stores and 30,000 employees.

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