Dick’s Sporting Goods

Retail Baseball Ambassador

Dick’s Sporting Goods

Atlanta, GA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a passionate baseball fan who loves sharing your knowledge and enthusiasm for the sport with others? Do you have a knack for providing exceptional customer service and building relationships with fellow fans? If so, then we have the perfect role for you as a Retail Baseball Ambassador at Dick's Sporting Goods.As an ambassador, you will be the face of our store's baseball department, responsible for providing a personalized and informative shopping experience for our customers. Your expertise in all things baseball, coupled with your friendly and outgoing personality, will make you a valuable addition to our team.We are looking for individuals who not only have a deep understanding of the sport, but also possess excellent communication and customer service skills. If you have a genuine passion for baseball and a desire to share it with others, then we want to hear from you. Join us as we gear up for another exciting season at Dick's Sporting Goods.

  1. Serve as the primary point of contact for customers in the baseball department, providing exceptional service and building lasting relationships with them.
  2. Utilize your extensive knowledge and passion for baseball to assist customers in finding the right products and equipment for their needs.
  3. Act as a brand ambassador for Dick's Sporting Goods, promoting our products and services to customers and representing the company in a positive manner.
  4. Stay up-to-date on the latest trends and developments in the baseball industry, and use this knowledge to make product recommendations and provide informed opinions to customers.
  5. Collaborate with team members to ensure the baseball department is well-stocked and visually appealing, and assist with merchandising and restocking as needed.
  6. Proactively engage with customers on the sales floor, offering assistance and answering any questions they may have.
  7. Provide exceptional service at the cash register, processing transactions accurately and efficiently.
  8. Take the initiative to learn about new products and promotions, and effectively communicate this information to customers.
  9. Act as a role model for other team members, demonstrating exceptional customer service and a strong work ethic.
  10. Maintain a clean and organized work area, ensuring a positive shopping experience for customers.
  11. Consistently meet or exceed sales goals and contribute to the overall success of the baseball department.
  12. Attend training sessions and stay informed on policies, procedures, and product knowledge.
  13. Continuously seek ways to improve the customer experience and provide feedback to store management.
  14. Adhere to all company policies and procedures, including safety protocols.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Strong Knowledge And Passion For Baseball: The Ideal Candidate Should Have A Deep Understanding And Love For Baseball, Including Its Rules, Players, And History. This Will Allow Them To Effectively Engage With Customers And Provide Expert Advice On Baseball-Related Products.

  • Excellent Communication Skills: As A Retail Baseball Ambassador, It Is Important To Be Able To Communicate Effectively With Customers, Colleagues, And Management. This Includes Being Able To Listen Actively, Answer Questions Accurately, And Provide Product Recommendations Based On Customer Needs.

  • Sales Experience: This Role Requires Someone With A Proven Track Record In Sales, Particularly In A Retail Environment. The Candidate Should Be Comfortable With Upselling And Cross-Selling Products, As Well As Meeting And Exceeding Sales Targets.

  • Customer Service Orientation: At Dick’s Sporting Goods, Providing Exceptional Customer Service Is A Top Priority. The Ideal Candidate For This Role Should Have A Strong Customer Service Mindset And Be Able To Handle Customer Inquiries, Complaints, And Requests With Professionalism And Efficiency.

  • Retail Merchandising Knowledge: A Retail Baseball Ambassador Should Have A Good Understanding Of Retail Merchandising Principles, Such As Product Placement, Display Techniques, And Inventory Management. This Will Help Them Create Visually Appealing Displays And Ensure That Products Are Always Well-Stocked And Organized.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • Brand Ambassadorship

  • Visual

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Multitasking

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Retail Baseball Ambassador in Atlanta, GA, USA is between $30,000-$40,000 per year. This can vary depending on the specific company, experience level, and job responsibilities. Some companies may offer additional benefits such as bonuses, commission, and discounts on merchandise.

Additional Information
Dick’s Sporting Goods is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 14th, 2024
Apply BeforeJuly 20th, 2025
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About Dick’s Sporting Goods

Dick's Sporting Goods, Inc. is an American sporting goods retail company, based in Coraopolis, Pennsylvania. The company was established by Richard "Dick" Stack in 1948, and has approximately 850 stores and 30,000 employees.

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