Returns Processor

As a Returns Processor at DHL, you will play a crucial role in ensuring that customer returns are processed efficiently and accurately. In this fast-paced environment, you will use your organizational skills and attention to detail to handle a high volume of returns and maintain accurate records. We are looking for a dedicated team player with strong communication skills and a customer-centric mindset. If you are someone who thrives in a dynamic and challenging work environment, then we invite you to apply for this role.

1. Efficiently process customer returns: As a Returns Processor, your main responsibility will be to ensure that all customer returns are handled in a timely and efficient manner.
2. Maintain accuracy: You will be responsible for accurately processing and documenting all returned items, including verifying product condition, quantities, and reasons for return.
3. Handle high volume of returns: The role requires you to be able to handle a high volume of returns, so you must be able to work efficiently and effectively in a fast-paced environment.
4. Organize returns: Your organizational skills will be crucial in sorting and organizing returned items to ensure they are processed correctly.
5. Record-keeping: It is crucial to maintain accurate records of all returns, including creating and updating return labels, tracking numbers, and other necessary documentation.
6. Communication: Strong communication skills are essential in this role, as you will be interacting with customers, colleagues, and other departments to resolve any issues or inquiries related to returns.
7. Customer-centric mindset: As a Returns Processor, you must have a customer-centric mindset and be committed to providing excellent service to our customers.
8. Team player: You will be working closely with a team, so it is essential to be a dedicated team player and collaborate effectively to ensure all returns are processed smoothly.
9. Attention to detail: You will be responsible for identifying and resolving any discrepancies or errors in returned items, so attention to detail is crucial.
10. Ability to thrive in a dynamic environment: The role requires you to adapt quickly to changing priorities and handle multiple tasks simultaneously. Therefore, you must be able to thrive in a dynamic and challenging work environment.

According to JobzMall, the average salary range for a Returns Processor in Salt Lake City, UT, USA is between $26,000 and $36,000 per year. This may vary depending on the specific company, experience level, and other factors.

DHL International GmbH is an American-founded German company which is now the international courier, parcel, and express mail division of the German logistics company Deutsche Post DHL.