Returns Processor
Welcome to DHL, a global leader in logistics and express delivery services. We are currently seeking a Returns Processor to join our dynamic team. As a Returns Processor, you will play a crucial role in ensuring the efficient processing of returned products for our clients. We are looking for an organized and detail-oriented individual who can thrive in a fast-paced environment. If you have a strong work ethic and a passion for providing exceptional customer service, we want to hear from you!
- Efficiently process returned products to ensure timely and accurate handling.
- Maintain organized and accurate records of returned items.
- Adhere to company policies and procedures for handling returns.
- Communicate with customers to provide updates on the status of their returns.
- Work collaboratively with other team members to meet processing deadlines.
- Identify and report any issues or discrepancies with returned products.
- Ensure all returned items are properly labeled and prepared for shipment.
- Assist in implementing process improvements to increase efficiency and accuracy.
- Provide exceptional customer service to address any inquiries or concerns regarding returns.
- Maintain a clean and safe work environment.
- Adhere to all safety and security protocols while handling returned items.
- Keep up-to-date with company products and policies to accurately process returns.
- Meet individual and team performance goals set by management.
- Continuously strive for accuracy and efficiency in all return processing tasks.
- Attend training sessions and meetings to stay updated on company policies and procedures.
High School Diploma Or Equivalent: A Successful Candidate For The Returns Processor Role At Dhl Should Have At Least A High School Diploma Or Equivalent Education.
Previous Experience In A Warehouse Or Logistics Environment: Having Prior Experience In A Warehouse Or Logistics Setting, Especially In Processing Returns, Would Be Beneficial For This Role.
Knowledge Of Returns Processing Procedures: Candidates Should Be Familiar With The Returns Processing Procedures, Including The Documentation And Systems Used In This Process.
Attention To Detail: Returns Processing Requires A High Level Of Accuracy And Attention To Detail To Ensure That The Returned Items Are Properly Documented And Handled.
Strong Organizational And Time-Management Skills: Returns Processors Need To Be Organized And Efficient In Managing Their Tasks, As They Are Responsible For Processing A Large Volume Of Returns Within A Given Timeframe.
Data Entry
Inventory Management
Communication
Time Management
Multitasking
Attention to detail
Organizational Skills
customer service
Quality Control
Computer proficiency
Problem-Solving
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Returns Processor in San Francisco, CA, USA is $35,000 - $50,000 per year. This range can vary depending on the specific company, experience level, and additional skills and qualifications. Some companies may offer higher salaries and benefits for experienced Returns Processors with specialized skills or certifications. Additionally, the cost of living in San Francisco may also impact the salary range for this position.
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DHL International GmbH is an American-founded German company which is now the international courier, parcel, and express mail division of the German logistics company Deutsche Post DHL.
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