DHL

Returns Processor

DHL

Denver, CO, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for a fast-paced, dynamic role with a global leader in logistics? Look no further than DHL - a company that prides itself on delivering excellence and exceeding customer expectations. We are currently seeking a highly motivated and detail-oriented Returns Processor to join our team. In this role, you will be responsible for efficiently processing returns, ensuring timely and accurate handling of all transactions. If you are a self-starter with a strong work ethic and a passion for delivering top-notch service, we want to hear from you!

  1. Process returns in a timely and accurate manner to meet company and customer expectations.
  2. Maintain a high level of attention to detail and accuracy in handling all return transactions.
  3. Adhere to company policies and procedures for handling returns.
  4. Communicate effectively with team members and other departments to ensure efficient processing of returns.
  5. Identify and escalate any issues or concerns with returns to the appropriate parties.
  6. Utilize company software and systems to track and monitor returns.
  7. Ensure all returns are properly documented and recorded.
  8. Collaborate with other team members to continuously improve processes and procedures.
  9. Keep accurate records of all return transactions and provide reports as needed.
  10. Maintain a clean and organized work area to promote efficiency and safety.
  11. Follow all safety protocols and guidelines while processing returns.
  12. Provide excellent customer service by addressing any questions or concerns related to returns.
  13. Meet productivity and quality standards set by the company.
  14. Participate in training and development programs to stay updated on return processing procedures and techniques.
  15. Assist with other duties as assigned by the supervisor or manager.
Where is this job?
This job is located at Denver, CO, USA
Job Qualifications
  • Attention To Detail: A Returns Processor At Dhl Must Have Strong Attention To Detail In Order To Accurately Process And Document Return Shipments.

  • Organizational Skills: The Ability To Effectively Organize And Prioritize Return Shipments Is Crucial For A Returns Processor At Dhl.

  • Knowledge Of Shipping And Receiving Procedures: Candidates For This Role Should Have A Strong Understanding Of Shipping And Receiving Procedures, Including How To Handle And Process Return Shipments.

  • Computer Proficiency: Returns Processors At Dhl Must Be Comfortable Using Computer Systems And Software To Track And Process Return Shipments.

  • Problem-Solving Skills: As A Returns Processor, You Will Encounter Various Issues And Challenges With Return Shipments. The Ability To Quickly And Effectively Problem-Solve Is Essential For Success In This Role.

Required Skills
  • Data Entry

  • Inventory Management

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Problem Solving

  • Organizational Skills

  • customer service

  • Quality Control

  • Computer proficiency

Soft Skills
  • Communication

  • Leadership

  • Time management

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Returns Processor in Denver, CO, USA is between $30,000 and $40,000 per year. This may vary depending on the specific company, location, and experience level of the individual. Some companies may also offer additional benefits such as bonuses, health insurance, and retirement plans.

Additional Information
DHL is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 5th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About DHL

DHL International GmbH is an American-founded German company which is now the international courier, parcel, and express mail division of the German logistics company Deutsche Post DHL.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started