Welcome to DHL, a global leader in logistics and shipping solutions. Our success is built upon the dedication and expertise of our team, and we are currently seeking a highly qualified and motivated individual to join us as a Group Coordinator Lead. This role is ideal for someone with strong leadership skills, a passion for customer service, and a drive for operational excellence. If you are looking for a challenging and rewarding career in the fast-paced world of logistics, we invite you to read on and see if you have what it takes to be a part of our dynamic team.
- Lead a team of group coordinators to ensure efficient and effective operations within the logistics and shipping department.
- Develop and maintain strong working relationships with customers, ensuring their needs and expectations are met.
- Train and mentor new group coordinators, providing them with the necessary skills and knowledge to excel in their roles.
- Monitor and analyze department performance, identifying areas for improvement and implementing strategies to increase efficiency and productivity.
- Collaborate with other departments to streamline processes and improve overall company performance.
- Handle escalated customer issues and provide timely and effective solutions.
- Maintain a high level of customer satisfaction by consistently delivering exceptional service.
- Create and maintain department schedules to ensure adequate coverage and timely completion of tasks.
- Stay updated on industry trends and changes in logistics and shipping regulations to ensure compliance.
- Conduct regular performance evaluations and provide feedback and coaching to team members.
- Develop and implement training programs to continuously improve the skills and knowledge of the team.
- Monitor and manage inventory levels to ensure timely and accurate shipments.
- Communicate and coordinate with other teams and departments to ensure seamless operations and customer satisfaction.
- Identify and implement cost-saving measures without sacrificing quality.
- Represent the company in a professional and positive manner at all times.
Strong Leadership Skills: Being A Group Coordinator Lead At Dhl Requires The Ability To Lead A Team And Delegate Tasks Effectively.
Excellent Communication Skills: This Role Involves Working With Various Teams And Departments, As Well As Communicating With Clients And Stakeholders. Strong Communication Skills Are Essential For Effective Coordination.
Knowledge Of Logistics And Supply Chain Management: Dhl Is A Global Logistics Company, And A Group Coordinator Lead Should Have A Good Understanding Of Supply Chain Operations, Including Transportation, Warehousing, And Inventory Management.
Project Management Experience: The Role Of A Group Coordinator Lead Often Involves Overseeing Multiple Projects At Once. Having Experience In Project Management, Including Planning, Execution, And Monitoring Progress, Is Crucial For Success In This Position.
Attention To Detail: With Multiple Tasks And Projects To Coordinate, A Group Coordinator Lead Must Have A Keen Eye For Detail To Ensure Accuracy And Quality In All Aspects Of Their Work. This Includes Reviewing Documents, Analyzing Data, And Managing Timelines To Ensure Projects Are Completed On Time And Within Budget.
Communication
Time Management
Team Management
Logistics
Organizational Skills
Leadership
Conflict Resolution
customer service
Decision Making
Problem-Solving
Multi-tasking
Resource allocation
Communication
Conflict Resolution
Leadership
Time management
flexibility
Teamwork
Adaptability
Problem-Solving
Empathy
Decision-making
According to JobzMall, the average salary range for a Group Coordinator Lead in Las Vegas, NV, USA is between $49,000 and $65,000 per year. However, this can vary based on factors such as the specific company, industry, location, and level of experience.
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DHL International GmbH is an American-founded German company which is now the international courier, parcel, and express mail division of the German logistics company Deutsche Post DHL.
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