As a Field Service Supervisor at DHL, you will play a crucial role in ensuring the smooth operation and delivery of our services to our clients. You will oversee a team of dedicated field service technicians, providing guidance and support to ensure that all projects are completed efficiently and to the highest standards. We are looking for a highly organized and detail-oriented individual with strong leadership skills to join our team. If you are passionate about delivering exceptional customer service and thrive in a fast-paced environment, we want to hear from you.
- Lead and manage a team of field service technicians to ensure timely and efficient delivery of services to clients.
- Provide guidance, support, and training to team members to ensure they are equipped to handle all tasks and projects.
- Monitor and track team performance, identifying areas for improvement and implementing strategies to increase productivity and efficiency.
- Collaborate with other departments to ensure effective communication and coordination for successful project completion.
- Conduct regular performance evaluations and provide constructive feedback to team members.
- Develop and maintain strong relationships with clients, addressing any concerns or issues that may arise and ensuring their satisfaction.
- Oversee the scheduling and deployment of field service technicians to ensure prompt response to client requests.
- Monitor and manage inventory levels to ensure that all necessary equipment and materials are available for projects.
- Ensure compliance with safety regulations and company policies by conducting regular safety inspections and providing training to team members.
- Stay updated with industry trends and advancements, and implement best practices to continuously improve service delivery.
Minimum Of 3-5 Years Of Experience In A Supervisory Or Management Role In A Field Service Environment
Bachelor's Degree In Business, Logistics, Or A Related Field
Strong Leadership Skills And Ability To Effectively Manage A Team Of Field Service Technicians
Knowledge Of Logistics And Supply Chain Management Processes
Excellent Communication And Interpersonal Skills, With The Ability To Interact With Both Internal And External Stakeholders Effectively.
Inventory Management
Communication
Time Management
Team Management
Logistics
Organizational Skills
Leadership
Conflict Resolution
customer service
Analytical Thinking
Problem-Solving
Technical Knowledge
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Field Service Supervisor in Denver, CO, USA is $65,000-$85,000 per year. Salaries may vary based on factors such as years of experience, company size, and industry.
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DHL International GmbH is an American-founded German company which is now the international courier, parcel, and express mail division of the German logistics company Deutsche Post DHL.

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