eCommerce Fulfillment Specialist
As a global leader in logistics and supply chain management, DHL is dedicated to providing exceptional fulfillment services to our clients. We are currently seeking a highly organized and detail-oriented eCommerce Fulfillment Specialist to join our team. In this role, you will play a crucial role in ensuring that our clients' online orders are efficiently processed and delivered to their customers. If you have a passion for eCommerce and a strong understanding of fulfillment processes, we want to hear from you! Join us at DHL and be a part of our dynamic and innovative team.
- Process and Fulfill Online Orders: The eCommerce Fulfillment Specialist will be responsible for efficiently processing and fulfilling online orders for our clients, ensuring timely and accurate delivery to their customers.
- Maintain Fulfillment Standards: This role will be responsible for maintaining high standards of fulfillment by following established processes and procedures, as well as identifying areas for improvement and implementing solutions.
- Coordinate with Clients: The specialist will be the main point of contact for our clients regarding their eCommerce fulfillment needs, and will be responsible for building and maintaining strong relationships with them.
- Monitor Inventory Levels: It will be the responsibility of the specialist to monitor inventory levels and ensure that stock is replenished in a timely manner to meet client demands.
- Utilize Fulfillment Software: The specialist will be required to have a strong understanding and proficiency in using fulfillment software to manage and track orders, inventory, and shipping.
- Collaborate with Internal Teams: This role will work closely with various internal teams such as operations, customer service, and warehouse personnel to ensure smooth and efficient fulfillment processes.
- Ensure Compliance: The specialist will be responsible for ensuring compliance with all relevant laws and regulations, as well as company policies and procedures.
- Maintain Documentation: It will be the responsibility of the specialist to maintain accurate and up-to-date documentation related to fulfillment processes, including order processing, inventory, and shipping records.
- Identify and Resolve Issues: The specialist will be responsible for identifying and resolving any issues that may arise during the fulfillment process, including shipping delays, inventory discrepancies, and customer complaints.
- Stay Current with Industry Trends: The specialist will be expected to stay up-to-date with the latest industry trends and best practices in eCommerce fulfillment, and make recommendations for improvement to enhance our services for clients.
Experience In Ecommerce Fulfillment: Candidates Should Have At Least 2-3 Years Of Experience In Ecommerce Fulfillment, Preferably With A Focus On High-Volume And Fast-Paced Environments.
Knowledge Of Warehouse Operations: A Strong Understanding Of Warehouse Operations, Including Inventory Management, Order Processing, And Shipping Procedures Is Essential For This Role.
Familiarity With Ecommerce Platforms: The Ideal Candidate Should Be Familiar With Popular Ecommerce Platforms Such As Shopify, Magento, And Woocommerce, And Have Experience In Managing And Fulfilling Orders Through These Systems.
Strong Organizational And Time-Management Skills: An Ecommerce Fulfillment Specialist Must Be Highly Organized And Have Excellent Time-Management Skills To Ensure That Orders Are Processed And Shipped Accurately And Efficiently.
Attention To Detail: Attention To Detail Is Crucial In This Role To Ensure That Orders Are Fulfilled Correctly And That Inventory Records Are Accurate. Candidates Should Have A High Level Of Accuracy And An Eye For Detail.
Communication Skills
Supply Chain Management
Time Management
Attention to detail
Inventory Control
Quality Control
Warehouse management
Order Processing
Teamwork
shipping and receiving
Fulfillment Operations
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a eCommerce Fulfillment Specialist in Memphis, TN, USA is $35,000 to $45,000 per year. However, this can vary depending on factors such as the company, level of experience, and specific job responsibilities. Additionally, some companies may also offer additional benefits such as bonuses, commission, and health insurance.
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DHL International GmbH is an American-founded German company which is now the international courier, parcel, and express mail division of the German logistics company Deutsche Post DHL.
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