Domestic Customer Service Agent

Handle incoming customer calls with the intent of providing customer satisfaction, retention, and growth. Perform and direct overall order and service-related activities for assigned Key Accounts. Ensure timely and accurate information is provided to customers in a professional manner Respond to inquiries through phone, mail, email, fax, website, and/or face-to-face contact with customers. Act as a liaison with various departments to ensure complaints are resolved to the customer's satisfaction. Ensure adherence to all Company Best Practice processes and principles. Achieve established company and individual Key Performance Indicators.

According to JobzMall, the average salary range for a Domestic Customer Service Agent in 2749 TX-114, Fort Worth, TX 76177, USA is $30,000 to $50,000 per year. This salary range may vary depending on the employer, experience and qualifications.

DHL International GmbH is an American-founded German company which is now the international courier, parcel, and express mail division of the German logistics company Deutsche Post DHL.