Dell

Inside Solutions Architect

Dell

Bayan Lepas, Penang, Malaysia
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a tech-savvy problem solver with a passion for delivering cutting-edge solutions? Do you have a knack for understanding complex technical concepts and translating them into practical business solutions? If so, Dell is seeking an experienced Inside Solutions Architect to join our dynamic team. As an Inside Solutions Architect, you will play a crucial role in providing our customers with innovative technology solutions to meet their ever-evolving needs. We are looking for a self-motivated and customer-focused individual with a strong technical background and exceptional communication skills. Join us and be a part of shaping the future of technology solutions at Dell.

  1. Develop and maintain a comprehensive understanding of Dell's technology solutions, including hardware, software, and services.
  2. Work closely with customers to understand their business needs and technical requirements.
  3. Analyze complex technical information and translate it into practical and effective solutions for customers.
  4. Collaborate with sales teams to identify potential opportunities and provide technical expertise during the sales process.
  5. Design and present customized technology solutions to customers, incorporating Dell's products and services.
  6. Conduct product demonstrations and technical presentations to showcase the value and capabilities of Dell's solutions.
  7. Stay up-to-date with industry trends and advancements in technology to continuously enhance and improve the solutions offered.
  8. Provide technical support and guidance to customers throughout the sales process and post-sales implementation.
  9. Build and maintain strong relationships with customers to ensure their satisfaction and loyalty.
  10. Continuously assess and improve processes and procedures to optimize the delivery of solutions to customers.
  11. Collaborate with cross-functional teams, including product development and marketing, to provide feedback on customer needs and market trends.
  12. Act as a subject matter expert and resource for colleagues, providing guidance and support as needed.
Where is this job?
This job is located at Bayan Lepas, Penang, Malaysia
Job Qualifications
  • Bachelor's Degree In Computer Science, Information Technology, Or Related Field.

  • Minimum Of 5 Years Of Experience In A Technical Sales Or Consulting Role.

  • In-Depth Knowledge Of Dell's Product Portfolio And Solutions, Including Hardware, Software, And Services.

  • Strong Understanding Of Enterprise Infrastructure And Cloud Computing Technologies.

  • Excellent Communication And Presentation Skills, With The Ability To Effectively Translate Technical Concepts To Non-Technical Stakeholders.

Required Skills
  • Project Management

  • Virtualization

  • Data Analysis

  • Communication

  • Product knowledge

  • customer service

  • Cloud Computing

  • Problem-Solving

  • Network design

  • Security Management

  • System integration

  • Technical Expertise

Soft Skills
  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • Organizational skills

  • Teamwork

  • Communication Skills

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Inside Solutions Architect in Bayan Lepas, Penang, Malaysia is between RM 8,000 to RM 12,000 per month. However, this can vary depending on the specific company, industry, and level of experience of the individual. Some companies may offer higher salaries for more experienced solutions architects, while others may offer lower salaries for entry-level positions. Additionally, factors such as benefits, bonuses, and commission may also play a role in the overall salary package for an inside solutions architect.

Additional Information
Dell is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesMalay
Job PostedMay 14th, 2025
Apply BeforeAugust 11th, 2025
This job posting is from a verified source. 

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About Dell

Dell Inc., which operates under the brand name Dell, is an American multinational computer technology company that develops, sells, repairs, and supports computers and related products and services.

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