Healthcare Operations Manager

At DaVita Kidney Care, we are dedicated to providing exceptional healthcare services to our patients and their families. As a Healthcare Operations Manager, you will play a vital role in ensuring the smooth operation of our clinics and the delivery of high-quality care. We are seeking a driven and compassionate individual with a strong background in healthcare operations management. If you are passionate about making a positive impact in the lives of others and possess the necessary qualifications, we encourage you to apply for this exciting opportunity.

1. Oversee day-to-day operations of multiple healthcare clinics, ensuring efficient and effective functioning.
2. Develop and implement policies and procedures to maintain high-quality patient care and excellent customer service.
3. Monitor and analyze clinic performance metrics to identify areas for improvement and implement corrective action plans.
4. Manage clinic budgets and resources, including staffing, equipment, and supplies.
5. Conduct regular audits to ensure compliance with company and industry regulations.
6. Collaborate with other departments and teams to ensure seamless coordination and communication.
7. Hire, train, and evaluate clinic staff, providing ongoing coaching and development opportunities.
8. Foster a positive and collaborative work environment, promoting teamwork and effective communication.
9. Serve as a liaison between the clinics and upper management, providing regular updates and reports on clinic performance.
10. Stay abreast of industry developments and best practices, and make recommendations for process improvements and innovations.
11. Ensure proper documentation and record-keeping procedures are followed.
12. Handle any escalated patient or employee issues with professionalism and empathy.
13. Participate in strategic planning and goal-setting for the clinics.
14. Maintain a strong understanding of the company's mission, values, and culture, and uphold them in all aspects of the job.
15. Continuously seek ways to improve the patient experience and overall satisfaction.

According to JobzMall, the average salary range for a Healthcare Operations Manager in Houston, TX, USA is between $79,000 - $115,000 per year. This range can vary depending on factors such as education, experience, and the specific company or organization the individual is working for. Additionally, bonuses and benefits may also impact the overall salary for this position.

DaVita Inc. provides kidney dialysis services through a network of 2,664 outpatient dialysis centers in the United States, serving 202,700 patients, and 241 outpatient dialysis centers in other countries.