
Benefit Navigator
The Benefits Navigator will help alleviate the stress that dialysis patients often experience in navigating complicated insurance options and employment decisions while also managing their health care needs. Identifies and effectively communicates opportunities to better the insurance status of the patients, alleviating financial risk and burden. Provides information to patients to help them find and/or secure options for insurance coverage and other financial assistance programs as necessary. Completes insurance assessments/evaluations for patients Accurately documents and classifies patient education sessions. Provides a high-level of customer service to patients to ensure educational needs are met. Acts as a liaison between patients, facility teammates, billing office and the corporate office to resolve patient insurance issues and/or concerns.
Minimum 2 years' experience in customer service, healthcare organization, insurance company or related field
Fluency in Spanish preferred
Experience in healthcare industry/healthcare organization working with a clinical team and patients
Demonstrate extensive understanding of insurance plans and benefits
Documentation
Time Management
MS Excel
MS Word
MS Outlook
Customer Service skills
Case management
Adaptable
Multitasking
Verbal communication
Detail Oriented
written communication
According to JobzMall, the average salary range for a Benefit Navigator in 2000 16th St Mall, Denver, CO 80202, USA is between $37,000 and $48,000. This range is based on the salaries of people who have held similar positions in the same area, and may vary depending on the individual's experience, qualifications, and other factors.
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DaVita Inc. provides kidney dialysis services through a network of 2,664 outpatient dialysis centers in the United States, serving 202,700 patients, and 241 outpatient dialysis centers in other countries.

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