Admissions Specialist

Provide Contact Center-based support via phone, email, fax, and web to facilitate placement requests for those patients who choose DaVita visiting or permanent dialysis. Respond professionally, promptly, and courteously to inbound calls, e-mails and faxed referrals and/or requests for treatment options. Request placement and/or respond to inquiries regarding treatment options via outbound calls, e-mail, and/or other designated contacts. Place outbound calls to Hospitals to complete placement requests. Willing and able to partner with Field Operations to visit Doctor’s offices and Hospitals to build, enhance and/or establish those relationships. Adhere to performance metrics and quality assurance call standards. Utilize all tools and resources to coordinate and complete the placement of a patient. Maintain data forms e-faxed from the field and enter in the appropriate database. Under the direction and supervision of the supervisor, develop and enhance processes to ensure effective growth within placements as well as treatment option modalities. Build positive relationships with Hospitals, Discharge planners, Case Managers, & DaVita teammates across the Village and provide customer service excellence. Achieve the metrics and goals set for the department

According to JobzMall, the average salary range for a Admissions Specialist in 2476 Swedesford Rd, Malvern, PA 19355, USA is between $41,000 and $77,000. This range may vary depending on the employer, experience, certifications, and other factors.

DaVita Inc. provides kidney dialysis services through a network of 2,664 outpatient dialysis centers in the United States, serving 202,700 patients, and 241 outpatient dialysis centers in other countries.