Cummins

On Site Service Technician - Level II

Cummins
Manassas, VA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Cummins, a global leader in power generation and engine technology. We are currently seeking a highly skilled and motivated On Site Service Technician - Level II to join our team. As an On Site Service Technician, you will play a key role in ensuring the efficient operation of our customers' equipment and providing exceptional service. This is an exciting opportunity to be a part of a dynamic and innovative company, with the potential for career growth and development. To be successful in this role, you must possess strong technical skills, excellent customer service abilities, and a passion for problem-solving. If you are ready for a challenging and rewarding career, we encourage you to apply for this position.

  1. Perform on-site service and maintenance for Cummins' customers' equipment.
  2. Troubleshoot and diagnose technical issues with equipment.
  3. Repair and replace parts as needed.
  4. Conduct regular inspections and preventative maintenance to ensure efficient operation of equipment.
  5. Communicate with customers to understand their needs and provide exceptional service.
  6. Keep accurate records of service performed and parts used.
  7. Adhere to all safety protocols and guidelines.
  8. Continuously improve technical knowledge and skills through training and development opportunities.
  9. Collaborate with team members and other departments to ensure customer satisfaction.
  10. Maintain a professional and positive attitude while representing Cummins.
  11. Identify and recommend solutions to improve equipment performance and reduce downtime.
  12. Adhere to company policies and procedures.
  13. Keep up-to-date with industry trends and developments.
  14. Travel to various customer sites as needed.
  15. Maintain a clean and organized work environment.
  16. Meet and exceed performance targets and goals.
  17. Prioritize tasks and manage time effectively to meet deadlines.
  18. Maintain a positive and professional relationship with customers.
  19. Communicate any progress or issues with team members and management.
  20. Participate in company meetings and training sessions as required.
Where is this job?
This job is located at Manassas, VA, USA
Job Qualifications

  • Technical Expertise: The On Site Service Technician - Level Ii Must Possess A Thorough Understanding Of Cummins Products And Their Function, As Well As The Ability To Diagnose And Troubleshoot Complex Technical Issues.

  • Experience: A Minimum Of 2-3 Years Of Experience In A Similar Role, Preferably In The Diesel Engine Industry, Is Required For This Position. This Experience Should Demonstrate A Strong Understanding Of Service And Repair Processes.

  • Customer Service Skills: The On Site Service Technician - Level Ii Must Have Excellent Communication And Interpersonal Skills To Effectively Interact With Customers And Provide High-Quality Service. They Must Also Have A Customer-Centric Mindset And The Ability To Handle Challenging Situations With Professionalism.

  • Time Management: This Role Requires Strong Organizational And Time Management Skills To Effectively Juggle Multiple Service Requests And Prioritize Tasks In A Fast-Paced Environment. The Ability To Work Under Pressure And Meet Tight Deadlines Is Crucial For Success In This Position.

  • Safety Awareness: Cummins Places A High Priority On Safety, And The On Site Service Technician - Level Ii Must Demonstrate A Strong Commitment To Following Safety Protocols And Procedures. This Includes Being Knowledgeable About Safety Regulations And Having The Ability To Identify And Address Potential Hazards In The Workplace.

Required Skills

  • Troubleshooting

  • Communication

  • Time Management

  • customer service

  • Preventative maintenance

  • equipment maintenance

  • Problem-Solving

  • Technical Knowledge

  • Safety Protocols

  • Diagnostics

  • Repair Techniques

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Multitasking

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a On Site Service Technician - Level II in Manassas, VA, USA is $40,000 to $55,000 per year. However, the actual salary may vary based on factors such as experience, education, and specific job duties.

Additional Information
Cummins is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 14th, 2025
Apply BeforeJuly 8th, 2026
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About Cummins

Cummins, Inc. engages in the design, manufacture, sale and service of diesel and natural gas engines and related technologies, including fuel systems, controls, air handing, filtration, emission, solutions and electrical power generation systems. It operates through the following segments: Engine, Distribution, Components, and Power Generation segments.

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